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Mercure Ayr Hotel

3.0 of 5
Dalblair Road, Ayr KA7 1UG, Scotland (Formerly Ramada Jarvis)
Hotel amenities
Mercure Ayr Hotel
Ranked #13 of 22 hotels in Ayr
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159 reviews from our community

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London, United Kingdom
Top Contributor
114 reviews 114 reviews
39 hotel reviews
Reviews in 44 cities Reviews in 44 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 8 May 2013

Excellent, but… The first and most important thing about this hotel is the really friendly and helpful team from the guys on reception, through the bar and restaurant staff to the housekeeping staff, everyone was friendly, cheery and nothing was too much bother. At some point since Google Street View took it’s photos in 2010 the hotel has been converted... More

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See 4 more reviews by TravellingTom78 for Ayr
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review
9 May 2013

Dear Guest Thank you for your feedback following your recent stay at the hotel, I am delighted that overall it was an enjoyable one. Firstly, my apologies if there was any error with your booking, I am glad that this did not detract from your stay overall. I will be sure to pass on your comments to the entire team.... More

Workingon
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 May 2013

I tried to cancel my room as I had to be on call to take family member to airport as we have relations involved in the bombing in Boston.They wouldn't cancel after I had explained as it was a prepaid room. Bad customer service. Bad taste in my mouth. Won't stay in a Mercure again

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Review collected in partnership with Accorhotels.com

Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review
14 May 2013

Dear Guest Upon investigation it would appear that your call has come into our central reservations team who have followed procedure. At hotel level we would certainly have looked at an extreme circumstance such as this differently and waived the charges. I do hope that this unfortunate incident does not blacken your opinion of the Mercure Ayr Hotel, or in... More

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Stewarton, Scotland, United Kingdom
1 review
5 of 5 stars Reviewed 30 April 2013

first time staying, but wasn't disappointed, from start to finish, the staff were fantastic. our room was on the 6th floor which had a great view over Ayr and out towards the sea,and was good size and all that we needed in it.Had dinner which couldn't fault, happily stuffed after it! swimming pool and Jacuzzi were both great, will definitely... More

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Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review
2 May 2013

Dear Guest Many thanks for your fantastic feedback following your recent stay at the hotel, I am delighted that we were able to provide you with such an enjoyable visit. I will be sure to pass your comments to the entire team who will take great encouragement from them. We hope that your next visit is not too far away... More

Irvine, United Kingdom
1 review
5 of 5 stars Reviewed 30 April 2013

hotel maybe rated 3* but staff friendliness, professionalism, cleanliness and the food in the hotel are as good as some 5* hotels I have stayed at. My wife and I used the spa facilities which were very good with my wife also having a Swedish massage which she said was first class. Would definitely recommend this hotel anyone.

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Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review
2 May 2013

Dear Guest Thank you for your kind words following your recent stay at the hotel, I am delighted that you had such an enjoyable visit. Needless to say I will be sharing your comments with the entire team who will no doubt take great encouragement from them. I hope that we will be able to welcome you back to the... More

Chippenham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 27 April 2013 via mobile

Just stayed at this hotel for 2 weeks. My room was on the 6th floor, stunning views when it wasn't raining. The room, if a little small, was sufficient for my stay- tea/coffee makings, trouser press/iron, comfy double bed and good pillows. Cleaned every day if reqd and fresh towels also. The cooked breakfast was one of the best I've... More

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Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review
2 May 2013

Dear Guest Thank you for your feedback following your recent stay with us. I am delighted that we were able to make it an enjoyable two weeks. Being away from home with work for a length of time is never easy so I am glad that the team able to make it easier. Chef will be pleased to hear how... More

Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 26 April 2013 via mobile

This was our second time at this hotel. We stayed in the 4th floor with stunning sea views. Staff very helpful snd friendly. Breakfast was great. Situated near shops, bars and restaurants. Would definitely book again.highly recommended for a pleasant stay.

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Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review
27 April 2013

Dear Guest Thank you for your comments following your recent stay with us, I am delighted that you had another enjoyable stay. It is always rewarding for the team to hear such positive feedback so I will be sure to pass your comments on to them. We hope that your next visit is not too far away and we look... More

lanarkshire
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 17 April 2013

this has been our second stay in the space of a month would highly recommend got a better deal this time round as booked early online. wont go anywhere else when staying in ayr. overall great hotel. the staff are friendly and very helpful.

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See 3 more reviews by kcmrr for Ayr
Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review
18 April 2013

Dear Guest Many Thanks for your feedback following your most recent stay at the hotel. I am delighted that your stay was an enjoyable one. I am pleased that you found the team helpful and friendly and we hope that your next stay is not too far away so that we can provide you with another relaxing visit. Kind Regards... More

Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 15 April 2013

Stayed here with family for a pre Christmas break, including two small children. We had specifically picked this hotel due to the fact that it was one of the few in the area which had a small pool and leisure facilities. We arrived on the Saturday morning and on check in were advised via a notice that the restaurant area... More

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Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review
17 April 2013

Dear Guest Thank you for your feedback following your stay back in December, I am disappointed that your stay was not an enjoyable one. As was explained in your letter the leisure facilities were closed to allow for an effective shut down of the equipment due to the hotel closing over the festive period. We apologised that this was not... More

Liverpool, United Kingdom
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 14 April 2013

Hotel right in the middle of town. Ideal for a walk around Ayr. 3 minutes from the front. Has its own car park, but gets very busy. Food is good, but over priced. Pool is good for a quick drip, but nothing to write home about

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Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review
16 April 2013

Dear Guest Thank you for your feedback following your recent stay with us, I am pleased that on the whole you appear to have had a pleasant visit and were able to enjoy the Chef's menu. We are fortunate enough to be very central to the town centre and a stone's throw from the sea-front which is an attraction for... More

Airdrie, United Kingdom
1 review
4 of 5 stars Reviewed 7 April 2013

we had a 5th floor room with a sea view and it was fantastic. Arran looked beautiful in the sun with the snow on the mountains. The room was very clean and kept clean with the housekeeper she was very nice. The breakfast was good but there was no scrambled egg available. All in all we had a really relaxing... More

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Review collected in partnership with Accorhotels.com

Lindsay S, General Manager at Mercure Ayr Hotel, responded to this review
11 April 2013

Dear Guest Thank you for your comments following your recent stay at the hotel, I am pleased that you had an enjoyable stay with us. I completely agree that the views over Arran are absolutely stunning when the weather is clear. We hope that your next visit is not too far away and we look forward to welcoming you back.... More

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Additional Information about Mercure Ayr Hotel

Also Known As:
Ramada Ayr
Ayr Ramada
Mercure Ayr Hotel Scotland
Address: Dalblair Road, Ayr KA7 1UG, Scotland (Formerly Ramada Jarvis)
Region: United Kingdom > Scotland > Ayrshire > South Ayrshire > Ayr
Amenities:
Business Centre Fitness Centre Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 22 hotels in Ayr
Price range (per night): INR4,281 - 8,781
Hotel Class:3 star (3*)
Reservation Options:
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Mercure Ayr Hotel
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