I stayed here for a weekend as part of a family party and have no major complaints. The hotel is in a great location opposite the railway station, next to the bus station and on the main inner ring road. There is a well sign posted car park which is free of charge and adjacent to the hotel. Reception was...
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Dear AngusAsh,
Thank you for your recent review regarding you stay at the Best Western Queens Hotel Perth.
It is always good to hear that people have enjoyed their stay with us and we have made them feel welcome.
We Look forward to welcoming you to the hotel again soon.
Kind Regards
Mike Sheffield
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Just back from a 3 night stay in this hotel---don`t believe the bad reviews!---Found all the staff (with no exception) to be charming and going out of their way to make sure your stay was a pleasant one!---Breakfast fresh and tasty--spa facilities excellent--free parking--spotless room--large flatscreen tv---and all of this at a very reasonable rate---Would definitely return if in Perth...
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Dear Jenny F,
Thank you so much for your positive comments regarding your stay at the Best Western Queens Hotel, Perth.
We appreciate all feedback and its great to hear that our staff are doing a good job throughout the hotel.
We look forward to welcoming you back soon.
Kind Regards
Mike Sheffield
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We booked a twin room via Expedia and paid £52 for the room and breakfast. Excellent value for money. Room was very clean and had good facilities. Enjoyed bar meal in evening. Breakfast had very good choice and service very efficient. Breakfast delicious especially scrambled egg. Hotel well-located close to rail station and bus station and easy walk to centre...
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Dear mariongEdinburgh,
Thank you so much for your positive, honest comments regarding your recent stay at the Best Western Queens Hotel, Perth.
It is always pleasing to hear that we are doing a good job and have customers who return to use the facilities.
I hope to see you again soon
Kind Regards
Mike Sheffield
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We booked the Queens on Groupon as a 2 night midweek break. When we arrived the room wasn't ready but we were given a complimentary pot of tea while the room was prepared. We were given room 406 which is obviously a single room with a small double bed slotted in. The room was clean but had an overpowering smell...
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Dear Ricardo8888,
Thank you for your comments regarding your stay at the Queens Hotel. Firstly, I would like to point out that we have never participated in any offers associated with Groupon.
It is never pleasing to hear that your expectations were not met. As per your request of a walk in shower, you were allocated one of our 3...
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The hotel was clean and comfortable apart from the bed being very very firm which I personally found very uncomfortable but my partner was quite happy about. The breakfasts were great with lots of choice. It was great to have the use of the swimming pool and jacuzzi. If it were not for the bed I would definitely stay there...
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Dear Dealande,
Many thanks for your recent review in relation to your stay at the Best Western Queens Hotel Perth. We have replaced all the mattresses in the last 12 months - not with orthopaedic quality but however they were firm in style. Also in the last 12 months we have installed new televisions - Freeview channels in Perth are...
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I stayed here for 4 nights recently on a business trip and specifically selected this hotel for the leisure facilities. I used them every evening during my stay and found them to be on the small side but perfectly acceptable and well frequented by locals and guests alike. The room I was allocated was small but as I only used...
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Dear Trevor C,
Thank you for your comments about your recent stay at the Best Western Queens Hotel. It is great to hear that you enjoyed your stay and would recommend our hotel to your colleagues.
We look forward to welcoming you to the hotel again soon.
Regards
Mike Sheffield
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This is quite an old hotel but very clean and well maintained.We stayed for one night as it was close to a function we were attending. On arrival we only had time to drop our bags and leave. The receptionist gave us clear directions and a map to find our desired location which was a ten minute walk from the...
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Dear Imev,
Thank you for your comments regarding your stay . We are glad to hear that we met you needs during your time in Perth.
We look forward to seeing you next time you are in Perth
Kind Regards
Mike Sheffield
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My friend and I stayed overnight to do some shopping . The hotel is a minute from the station where we dropped our bags and headed off. The hotel room we had was lovely and bright and clean , the staff were very friendly and helpful ,
I went for a swim first thing the following morning which was lovely...
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Dear lonefemale186543,
Thank you for your recent review regarding your staf at the Best Western Queens Hotel in Perth. I will pass on your kind comments to all of the Staff Team - it's important for them to get positive feedback from our customers.
We look forward to welcoming you back on your next shopping trip to Perth.
Kind regards...
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If you prefer to boil a kettle at 6.30 in the morning to shave and use the remaining hot water to have a pre breakfast coffee only to fine the "night tray" has not be replenished this is the hotel for you.
The lack of hot water from the hand basin was reported on the evening of my arrival 19.00,...
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Dear Mr. Brian D,
Thank you for review regarding your stay on 14th & 15th February. Please accept my apologies for the shortage of hot water on the Tuesday evening for what was I must stress a short period. This was due to high demand as the hotel was at maximum capacity. I am perplexed that you also explain that...
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Stayed for an overmight break. Had a lovely time - the spa is fantastic, a nice swimming pool and a proper sauna/steam room and jacuzzi: the gym is a bit shabby but everything works. Our room wasn't big, but we were paying a very reasonable rate for a really great location - a short walk to the the city centre...
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Dear Yonmei,
Thanks for taking the time to post a review about your recent stay at the Best Western Queens Hotel in Perth. Your comments are well received - I'll pass onto the staff that you think they are doing a good job. Vegetarian breakfast - we do a wide selection of the usual cereals/juices/fruit etc - perhaps some vegetarian...
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