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Menzies Irvine


Hotel class 4.0 of 5
46 Annick Rd | (formerly Thistle Irvine), Irvine KA11 4LD, Scotland
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54% Recommend
3.5 of 5 stars 47 reviews
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By trip type
All (47)
[ Date ] [ Rating ]
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5 of 5 stars
Preston, England
28 Oct 2009 | Trip type: Couples

We stayed at the Menzies Irvine in Oct 09 (visiting to see if it would suitable for our wedding). We were put into a family room which was huge! The room was nice with two double beds as well as chairs and a table. The bathroom was clean and modern although the layout was different, with the toilet and shower... more

Management response from
Tuathal Breheny, General Manager

Dear Guest Thank you for taking the time to review the hotel and for the excellent feed back. I look forward to welcoming you back at some stage in the near future and if I can be of any further assistance please do not hesitate to contact me directly at tuathal.breheny@menzieshotels.co.uk. Kind regards Tuathal

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3 of 5 stars
N.Ireland
3 Oct 2009 | Trip type: Business, Solo travel

Read other reviews and thought hotel would be ok. The location was spot on as I had a meeting in Irvine the next morning. In another review there had been comments about the air conditioning and no daliy paper being delivered. I encountered the same problems being told they were waiting for a part for the aircon and someone forgot... more

Management response from
Tuathal Breheny, General Manager

Dear Guest Thank you for taking the time to post your comments after your recent stay at the hotel. Please accept my apologies that you did not receive your news paper, this is a lapse in standards and please be assured that following your comments action has been taken to try and ensure that there is no reoccurrence in the...

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3 of 5 stars
Stockport
20 Sep 2009 | Trip type: Couples

My wife and I booked a two night break through lastminute.com on a half board basis. On arrival at the hotel, the receptionist, whilst seemingly efficient, did'nt exactly extend a warm welcome. The room we were allocated on the second floor was somewhat tired and in need of refurbishment. We noted that the controls for the air conditioning/handling in the... more

Management response from
Tuathal Breheny, General Manager

Dear Guest Thank you for taking the time to review the hotel. As I explained in my email I would welcome the chance to speak with you in person in relation to the details of your stay and as such can be contacted on 01294 274 272 or by email at tuathal.breheny@menzieshotels.co.uk Kind Regards Tuathal

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2 of 5 stars
Dumfries
9 Sep 2009 | Trip type: Family

Was booked in for a 2 night stay, and was disappointed with the cleanliness, especially in the bathroom. On entering our room I had a look in the bathroom and found a big splodge of urine on the toilet seat right at the front, couldnt be missed. Didnt fill me with confidence that the room had been cleaned very well.... more

Management response from
Tuathal Breheny, General Manager

Dear Guest Thank you for taking the time to review the hotel. I am sorry that you experienced such a lapse in standards during your visit and please be assured that as a team we take your constructive comments very seriously. Should you wish to discuss you stay in more detail please do not hesitate to contact me directly at...

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5 of 5 stars
Prestatyn, United Kingdom
2 Sep 2009 | Trip type: Couples

had great stay here would recomend this hotel lovely location and great food very comfortable we stayed on our way up to cambeltown would stay again next time we travel up more

Management response from
Tuathal Breheny, General manager

Dear Guest Thank you for the positive comments on the hotel. I hope that you had a good time in Campbelltown and we look forward to welcoming you to the hotel again. please contact me on tuathal.breheny@menzieshotels.co.uk before your next visit. Kind Regards Tuathal

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5 of 5 stars
north yorks
31 Aug 2009

thank you for the very warm welcome after a drastic drive down, We were so glad to arrive there safe but was made so welcome the staff in the dinning room were great and the under manager could not have been so helpful. He came and asked us if everything was ok in the dinning room, and we had no... more

Management response from
Tuathal Breheny, General Manager

Dear Guest Many thanks for your kind words in relation to the hotel. I am glad that you got here safely but also that you enjoyed the food as well. We look forward to welcoming you back at some stage in the future. Thanks again for the positive comments. Regards Tuathal

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3 of 5 stars
London, United Kingdom
31 Aug 2009 | Trip type: Family

If only the staff were trained & motivated properly and believed in their hotel then this place might actually be worth 4-stars. The rooms appear to be of a high-standard and are clean, spacious and do not disappoint, but this establishment is let down by it's lack of attention to detail and inconsistency of service. RECEPTION AREA - The mens... more

Management response from
Tuathal Breheny, General Manager

Dear Guest Thank you for taking the time to review your recent stay at the hotel. My apologies that you experienced such an inconsistent level of service during that stay and please be assured that your comments will lead to some refresher training within the team. However thank you for the positive comments on the bedroom. I hope to have...

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4 of 5 stars
Shropshire
28 Aug 2009 | Trip type: Family

My mother, wife, young son and I stayed at the Hotel in August. The friendliness and helpfulness of the staff at the Hotel made all the difference to our stay. We thought that the Hotel was good value for money and enjoyed the comfortable and well-sized rooms. The next time that we are in Irvine we will certainly stay at... more

Management response from
Tuathal Breheny, General Manager

Dear Guest Thank you for such a positive review of the hotel and in particular the teams attitude and customer care skills. We all look forward to welcoming you back at some stage in the future. Once again thank you for such a positive review. Kind Regards Tuathal

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5 of 5 stars
Ayrshire
25 Aug 2009

What can I say, Alison, Paulina and Staff we couldn't have done it without you. You were all wonderful, patient and so very professional. You helped make my daughters wedding day an extra special event, down to even helping the groom who managed to forget his socks, what other hotel would have sent a porter away to a Kilt Hire... more

Management response from
Tuathal Breheny, General Manager

Dear Mr Mermagen What a fantastic review of the hotel. I am delighted that you had such a wonderful day and I will certainly pass your comments onto Allison, Paulina and the entire team. We look forward to you welcoming your family back for the next big day out. Once again thank you for such a positive review. Kind Regards...

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4 of 5 stars
N IRELAND
27 Jun 2009 | Trip type: Couples
1/1 found this review helpful

I stayed in this hotel about 7 years ago when it was a thistle and the difference was remarkable. They have closed off the kid's swimming pool which used to dominate the whole hotel mostly with moisture and humidity it will be interesting to see what they do with the space. I found the hotel good value and all the... more

Management response from
Tuathal Breheny, General Manager

Dear Guest It was fantastic to read such a positive review on the hotel especially after the refurbishment has been completed. We are currently investigating possible uses for the area that was once the lagoon and will be sure to keep everyone informed when a decision is made. Thank you again for the positive review. Regards Tuathal

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Menzies Irvine Also Known As

  • Menzies Hotel Irvine
  • Irvine Menzies Hotel
Address: 46 Annick Rd | (formerly Thistle Irvine), Irvine KA11 4LD, Scotland