I held my 70th birthday party in the Windsor Nairn on the 1st October 2011 and had a fantastic night. Although the venue was a wee bit tight to hold 130 people,the staff managed to seat the most of them and while a few had to stand around the bar it did not take away the enjoyment of the night.The... More

The Windsor is a nice, keenly priced hotel. The room we were allocated for our one night stay was the Cawdor suite, and the size of the room and the bed was certainly impressive. Large ensuite with jacuzzi bath and separate shower. Staff were young and friendly, but were simply not up to the job of serving breakfast. No juice... More

We have just returned tonight from spending 2 nights at this hotel. I went with my husband and 9 year old daughter. We read the reviews AFTER booking and were begining to dread our visit, we thought we were going to Fawlty Towers, however, when we arrived we were pleasantly surprised. I am a bit of a clean freak, and... More

I can honestly say the bad reviews on here are spot on. I wish my company had read these reviews before they booked me in for a number of nights. The young staff do their very best. At times I thought the hotel only had one member of staff as that person manned the reception, served at the bar and... More

Stayed here a few times before, it went bad but then got a new manager and things were improving, which was good because my work kept booking me in here! One of the staff told me on this stay that the manager had left - apparantly it had all got so bad that she just left. I'm not surprised. You... More

We booked for a party of 10 for a New Year Break. The rooms were disappointing each room had a different problem i.e,. No hot water, Toilet did not flush, heating faulty etc. However the food was good except for the New Years Day breakfast, and the staff wonderful, helpful and friendly. I cannot say the same for their management.. More

This hotel was advertised as Best Western, but its not part of that chain anymore, please dont ever go to this hotel, the rooms are poor and dirty, the meals are OK but the staff are young and very inexperienced, one turned around and said they did not know how to make tea!! We were kept waiting nearly 90 minutes... More

The owner of this place couldn't give a damn about his customers or his hotel. We watched him throw litter from his car at the car park entrance to the hotel, indicating the lack of regard he has for the place. The staff work very hard to try and make staying here a pleasant experience however the lack of training... More

spent a weekend break here at the end of november. very dated hotel and room very grubby. just got my bank statment and they charged me twice. spoke to them about this they were very rude and argumentative. faulty towers with attitude. More