We stayed a weekend as a break away from kids. When we arrived thought we booked double was given a twin! Was expecting a much better room, the decor was very dated, the window looked onto a roof and metal walkway! There was no remote for tv. The worst thing was the beds! They were the most uncomfortable I have... More

Lovely small hotel with only a 5 minute walk to the Eastgate indoor shopping centre and railway station in the centre of Inverness. Rooms were very nice with large bathroom and staff very friendly and efficient in their jobs. Only criticism is that the tables in the bar area are in need of replacement. More

Stayed here while working In Inverness and I hates it work was the best part of the day just to be away from it. I woke up and had bite marks all over my legs and arms... There was hair (not mine) on my sheets a horrible rubber mattress. My colleague had all of these same issues In his bed... More

good location for walking into the town, value for money, clean spacious family room.Good hearty breakfast both scottish and english set us up for the day.Music in public bar a bit too much couldnt hear yourself talk but not a problem in the room. The McAlley family More

Wallpaper coming away from the walls, Mold, Holes in walls. The above is the bad points. But the staff are fantastic. Breakfast was good, I didn't have evening meals there. I can't comment on room value as the company I work for are footing the bill. More

We booked two rooms online, arrived and waited a good ten minutes at recieption with no members of staff arround, we pressed bell several times and still nobody came. When some eventually came they told us we had two double rooms having booked a double and twin! It didn't take long to notice that the decor was tired and the... More

I found the hotel good value for money, while the room was not the best the staff were very helpful and friendly. I needed into my room early the day we arrived and the reception staff and housemaids could not have been more helpful with this. I had a family room which was clean and tidy, poor decor but i... More

Had stayed at the Chieftain a few years back and it was supberb thats why I booked for myself and my 2 sisters while on a shopping trip to Inverness. Could not believe the state of the place. I was actually embarrassed !! The room we was disgusting. Holes in the doors and on the bath panel. Shower facilities were... More

Stayed here for Rockness, room was a good size and clean except for the bit of rubbish on the radiator and it not being serviced on the 2nd day of our stay. Bathroom suite could do with an update and the toilet only refilled if we took off the cisterne and did it ourselves. However, these are minor things and... More