Unfortunately I didn't check the reviews here before booking at another site... I was informed that they were double-booked, that my booking had been cancelled, and it was up to me to see about getting the refund. No help whatsoever in getting contact details for who to call. When I mentioned I would be reviewing my experience and that it... More

Well were do I start! can not believe what I am hearing! this very rude man, ( the owner I beleive) has excels himself! Arrived to oh hello mrs ------ I beleive you left a review on trip adviser? well yes I did, but it was honest, not overly bad just honest, can't believe I was going to give him... More

Stayed here with friends in June, for the Take That concert. We were contacted by booking.com a little while before, first saying they (The Onslow) had double booked us, then that there had been a flood, so not sure what excuse he was actually using but when booking.com told him he would have to get us another hotel, all of... More

We were not impressed by anything at this guest house. We were asked to pay up-front within seconds of coming through the front door, the man didn't even introduce himself. The room had an extra double bed/bunk in it making it fairly cramped. The decorative cushions on the bed were very dirty. The curtains had come off the track and... More

We were staying here as my folks have moved to a smaller house. I read the reviews but since we were allowed to take our well behaved pet dog booked anyway. Let me say it was very cosy and "John" could not have been more helpful. Tea & Coffee were freely available in the dining room all day. Breakfast was... More

I've never stayed in such an awful place before in my entire life. I wish I'd read the reviews before booking a stay here for a concert in town. First of all I was told that they had double booked my visit and me and my partner had to stay in an awful twin room, which was damp and unclean.... More

Well! where do I start!, stayed at this B & B several times, but this time we booked well in advance for the Take that concert. Booked way back in January, but got a call to say the hotel was double booked, to cut a long story short, I think he realised Take that concert was on and tried to... More

Let us say at once that we don't regret saying at Onslow Guest House at all. We looked at Trip Advisor after booking a three night stay (yes, we know - the wrong way round) and it's fair to say that we got the impression from most of the other reviews that we had made a mistake. We can't remember... More

one of the most horrible experience i ever had in uk. was promised a good room but given a room on the attic with no covering of the roof and hardly any space to breathe between the bed and the roof. was extremely rude on asking different room. hence left the hotel for another good one, but they debited money... More