Stayed there with a group of friends. On arrival told to go through door to check in area... no one there waited ages then same guy behind the bar came and eventually got us our room keys. Nearly roasted alive with the heat on the stairs. Rooms roasting hot as well first thing we did was open all the windows... More

on arriving at the hotel we checked in and were shown where to go to our room. we had little time to get ready for an evening party we were attenting so were eager to get showered. tryed the lights switches, no lights, two of three lamps worked. went to the reception and someone came up and had a look,... More

I stayed in Room No 7. Getting straight to the point - on going into the room there was an over powering smell of sweaty men and bad toilet odours. I opened all windows as much as possible but the room still smelt. The tiles in the bathroom were never wiped there was loads of pubic hair on the wall... More

Went to the hotel to stay for a night. Have been a few times for dinner etc and thought it was a lovely place to stay as I had a night out in shawlands. The room itself and most hotel staff were very friendly and very nice. Food there is beautiful. However I returned late from my nightout (around 3am)... More

If you can look beyond the shabby exterior/interior (refurbishment starting July 2011) you will experience only warmth, friendliness and excellent service from the staff - they were fantastic. We can only compliment the cheff on his excellent food, a breakfast to set you up for the week, never mind a day!! Al la carte menu was superb and cheff outstanding.... More

Well what can I say .... this hotel may not be the ritz but the staff more than make up for any short falls. The room we had was very large and had a massive bath room - a little tired in places but more that worth the room rates. We had breakfast both mornings and was a good start... More

Don't believe the photos on their website. It's a horrible place to stay. You have to check in at a noisy bar and walk through the bar to get to your room. Although it was January there was no heat in my room and the telly only had two channels working but, when I complained, little was done to put... More

I stayed here on Jan 21.2011. I'd asked for a quiet room as i'm a light sleeper and did'nt want to be woken by passing traffic.Unfortunately, I was also attending my mother's funeral which the hotel also catered for .The room was on the third floor i think , so i did'nt hear anything from outside or from bar downstairs..so... More

our room was spacious, 2 beds, tv, very clean, great bathroom with tub. staff was very helpful, restaurant downstairs, great food, also was a sportsbar/pub downstairs, great entertainment! when in our room we didnt hear any noise from the downstairs pub/restaurant! good location, close to downtown, close to busstop. enjoyed our stay! More