Excellent value and consistency of service from Premier Inn. Ideal location with plenty of parking and good access to the local motorway network. Staff were very helpful and friendly but we did not get the text confirmations and phone calls that others received. On arrival we were allocated a room overlooking the main road which was extremely noisy. The following... More

Stayed here for one night December 2011. Quality of service was exceptional. Someone has actually spent some time with people and it is obviously paid divedends. Location is a little out of town so not suitable unless you have your own transport but has excellent parking. We never ate dinner there. Buffet breakfast was good but cooked was a little... More

Exactly what I expect from a premier inn, no frills, friendly helpful staff, comfortable and reasonably priced. Would I stay here again? yes, if I was ever over that way! More

Chose this hotel because of the price and location, and it was really good. Booked online and texts beforehand very helpful, phoned us to book a table for dinner and then suggested having sandwiches as we were arriving late. On checkout they were free too which was a bonus! Breakfast buffet was nice and cooked was OK, mushrooms and beans... More

I have stayed in a dozen different premier inn location and this was the worst for breakfast. Service was slow, unhygienic and really not worth the money. Hotel up-keep wasn't the best with a fire-door automatic closer slamming the door in the corridor. With the hotel being busy Saturday night we were woken up lots of times through the night. More

my husband and I had to attend a family funeral last week and we had a warm welcome at the Premier Inn .the staff made us so welcome they helped with taxi's etc. the room was very cosy and the bed was brillant. the staff made sure we knew about dinner and breakfast. we were so tired when we arrived... More

We drove from Basingstoke directly to Glasgow on a Friday evening. At around 7pm someone from the hotel rang us to ask if we wanted a table in the restaurant that evening which we thought was very thoughtful. When we arrived at the hotel at 1am the young lady on reception was very friendly and ensured we had everything we... More

Disabled room very tired looking. Heating switch on wall put on up-side down so couldn't work the heating . Member of staff did sort out and pointed out switch !. Receptionist 'Jean' was fantastic nothing too much trouble and a credit to P I Food also excellent. Bus stop at end of road takes you straight into Glasgow centre More

The hotel was clean and very comfortable. The food was of a good standard and the service was good - initally not enough bar staff but rectified one staff spoken to. My wife and I got practically no sleep due to traffic noise, we waited expecting it to stop in the early hours but it kept on. The staff were... More