I had the misfortune of staying at this hotel earlier this week on a business trip. After pulling back the sheets I discovered what appeared to be fresh blood and faeces on the sheets. These were not washed stains - these were fresh marks and smears !.. A truly disgusting experience. I immediately reported to reception who looked at me... More

This is my third stay at the Garfield House - I arrived today, met by a smiling young lady at reception and 3 more smiling helpful staff in the restaurant - and the Grilled Smoked Haddock on a bed of risotto with baby leaves & Asparagus were a beautiful follow-on to the flat mushroom with ham and blue cheese on... More

Had lunch at this hotel today. We waited approximately 30 minutes for our order so were expecting hot, freshly cooked food. WRONG!!!! Our order was taken and served by a very miserable looking, unfriendly waiter. The only thing on the plate that was warm was the steak pie. The mashed potatoes and vegetables were stone cold. My husband asked for... More

Stopped Jan 2012 for 2 nights, 10 mins easy drive by car from City Centre (several routes) and within walking distance of Stepps Railway station, Good sized rooms that are set back from the main road, Good sized car park,TV modern large screen flat TV with good freeview reception, Meals between 1730 and 1830 good value, with limited choice but... More

The only reason I have not awarded the lowest possible rating is that this is a lovely hotel, having had recent refurbishment throughout. We were allocated a very nice room and all public areas are decorated to a high standard. This is where the positives end. The only member of staff we got a smile from was one of the... More

From check in to check out this hotel was excellent. The staff were all very welcoming and friendly and made for a great night. The food and rooms were of a high standard and did Scotland proud. The Hogmanay ball was a night to remember and the build up to the bells was great. I enjoyoyed the piper at midnight... More

Stayed at this hotel during the hurricane in Scotland. When I arrived it had been snowing and as I stepped out the car a lovely man came out and carried my bags up to my room while I checked in. Staff were very friendly and the food is excellent. The rooms are very clean and well decorated with a lovely... More

I stayed just one night in the hotel and arrived late. I checked in and the receptionist was friendly and chatty. She helped me solve my main concern which was how I could get to my meeting the next day very nearby. What she actually arranged for me was a real surprise, the General Manager himself took me over. A... More

Had our Christmas party at the Garfield and I have to say what a superb night we had. A big thank you to all the staff and management for making it probably the best Christmas party we have had. The service was excellent always with a smile, the food served was warm and extremely tasty. I also stayed over and... More