Drilling at 2am & 3am, no water from 11.15pm, toilet that leaked onto the bathroom floor on flushing. Despite making hotel aware of all problems, duty manager (having asked us what would make this better for us) refused a full refund, offered us 50%. Front of house manager can't understand that when the water supply goes off, whilst it might... more

I have to admit, my travels took me to Glasgow on really short notice so I was stuck looking for accomodation fairly last minute. As I'm a HHonors Gold member, I tend to select Hiltons quite often but upon looking at the reviews, I was extremely skeptical about this one given how bad the reviews have been as of late.... more

I thought the Hilton name was a guarantee, but I was dissapointed. I have similar experiences with Hilton's however, and tend to consider that Hiltons are not up to the name anymore. The hotel is pretty small, just 3 floors, and has an oldish and used style. The first impression was certainly not 5-star; at most 4-star. The entrance and... more

We paid £146 for B&B in a Deluxe double for 2 nights on a 2 for 1 deal otherwise I would have been really annoyed. Room was large & appeared OK with everything you need, however there were a number of problems. Bed very hard - dreadful - & I left with my head in a fuzz after 2 terrible... more

No complaints. We had a great room and the hotel had a free parking. more

Hilton Hotels should be ashamed. I booked this hotel for our night in Glasgow as our "safe" hotel. We would be staying in Inns and B&Bs for the rest our pre tour stay in Scotland, and I figured it would be nice to have one night in a hotel that we were sure of. What a laugh. The Hilton Grosvenor... more

I really liked this hotel, the cleanliness of it was to a very high standard, the room was amazing. Massive king size bed to myself, the bathroom was exceptionally clean and bed was very comfy, only thing I wasn't too impressed by was the fact that the tv didn't got very loud. Breakfast was very nice, so much to choose... more

Spent 4 nights at this hotel and could not honestly recommend it to anyone. Our room was shabby and not at all what I would expect for a "Hilton Deluxe"! As a Hilton gold card member, we received no upgrade, no complimentary breakfast, etc. etc. The bed has to be the most uncomfortable I've ever slept on - fine if... more

This Hotel charges fairly standard Hilton prices, however if you are expecting to receive a Hilton standard room, do not book the Glasgow Hilton Grosvenor. After complaining that the room was sub standard, and a myriad of other little things you would not expect in a Hilton. The management excuse was it was lack of funds due to the current... more