The hotel looks nice enough and if booking a party the run up is amazing. Food tasting and presentation is professional and very well done. However once you have paid things change, the woman who had dealt with us all along a few days before said someone else will be dealing with you on the day. The food was nothing... More

Excellent location, easy to get into centre of town by train without the hassle of parking. The reception staff were extremely helpful with all of our queries even printing off information for us without us asking, a nice surprise. More

I stayed in the Pond Hotel for four nights over New Year. They lost my nightdress on the third night. When I spoke to the hotel staff they said they could do nothing that day. When I phoned on my return home they said they could not help but suggested I write to the management. When I wrote to them... More

Stayed here for the night, and booked the papmper basket as an extra! on arrival at checkin it went well. staff member was efficent and told us if the pamper basket isnt in room to call down, and he would getit straight up. got to room, and it wasnt there, despite telling a family member when they booked it for... More

Good value for the £50 we paid for a room only on 18th January 2012 as my wife had a early appointment at Gartnavel Hospital.When we booked it we were offered a 3 course meal at the online price of £15 each but after eating it the girl at the till charged us £16 95 each even though we had... More

We returned for a second visit because the rooms are modern, comfortable and better than the big chain hotels of the same price. The breakfast buffet was plentiful and filling (worth the £5 special offer price we paid). It has free parking, within walking distance to the West End restaurants and pubs but also on a good bus route to... More

Rooms are pretty good for the money that you pay but could be improved through the addition of an iron and board. I stayed for three nights and my visit was really ruined by a very rude chap on reception who left me almost speechless- shame really because other than that and the fact that my sheets looked a little... More

Good value, not a posh 5 star hotel but worth staying if you are on a budget. Room looked like it was recently refurbished. Quite easy to get into the city by bus or taxi, and about a 20-30 minute walk into Glasgow's West End with great pubs and restaurants. Not that easy to find the entrance of you are... More

My husband and I got a room through Booking.com for £50 per night (not incl breakfast) for 2 nights just before the new year, and were very pleasantly surprised at the standard for what is a 3* hotel. The room was comfortable and clean and the decor contemporary and stylish. The reception, lounge area, bar and restaurant all had nice... More