I booked a two beroom appartment sleeping six people ,when i arrived at the appartment there was one double bed in one room and one double and single bed in the other ,when i called to reception i was told another bed would be brough in, it was and they tried to put it in the bedroom with the one... More

Stayed here with 4 friends on 16th May and we were v nervous after reading the reviews on here!! We arrived at reception and lady on reception was a bit on edge and condescending and we asked to check out the apartment before we checked in. This wasn't a problem and the apartment seemed fine, only complaint would be they... More

My friend booked for 6 of us to stay overnight in the suites. I was embarrassed for her! What a welcome our Welsh friends had to Glasgow. We had to complain over several matters, and I have photographic evidence of the filth we encountered. From the lack of light bulbs, to floors that were tacky with dirt and dust, the... More

unlike other reviewers I would recommend these suites to my worst enemy but def not to anyone else . Tv recepition terrible , main door entry system hap hazard you either get in straight away or stand like an idiot for ages trying to get a green light .Plus point shower very good but no shower mat. cleaning non existent... More

Unfortunately I paid for 5 nights without checking the reviews on here. I will never ever do that again! I collected the keys no problem, got to the apartment on Sauchiehall Street and the hell began. My plan was to house hunt but still work (i run an online business so can work anywhere). It turns out that this entire... More

Shocking customer service - Company has 2 names, couldn't stay there as couldn't provide room, still awaiting refund after 5 weeks. After reading reviews online about the City Suites AKA The B Suites. I booked in advance with a check-in time of 16:00. I arrived slightly late about 16:30 to then wait outside the door of the office for the... More

Where do I begin?! The first time our Apartment wasn't ready when we arrived - they were still cleaning our apartment!! By 4.30 we decided to take a different apartment as ours still wasn't ready. this apartment was horrible. Very unclean. Caitlin the manager not interested and needs to learn some customer service skills. Decided to give it another go... More

Booked the Castle Street suites but got moved to Sauchiehall Street. There are not enough characters to explain what a disaster it was. Sauna like conditions, hair on the bathroom wall, shower that did not drain and the noise both from outside due to the night club next door and inside with people slamming doors all night, shouting and just... More

Probably my biggest regret is not checking Trip Advisor before we stayed as it seems we're not alone in our experience. From the moment we arrived to pick up our keys (in a building far along the street from the actual apartments) I knew that the place was going to be a dump, The girl at the reception where we... More