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Holiday Inn Express Dunfermline


Hotel class 3.0 of 5
Halbeath, Dunfermline KY11 8DY, Scotland
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Reviews you can trust

91% Recommend
4.0 of 5 stars 24 reviews
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By trip type
All (24)
[ Date ] [ Rating ]
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3 of 5 stars
Sydney
18 Sep 2009 | Trip type: Friends getaway

Overall this is a good value for money hotel. Rooms clean but very small - we only stayed two nights which was fine, but a longer stay would likely get quite cramped. Staff friendly and helpful except for wait staff - they were untrained and so shy that they found it hard to serve. more

Management response from
Patm1977, General manager

Many thanks for your comments. I have passed on your comments regarding our waiting staff to our Food and bevergae department manager.

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3 of 5 stars
NE England
24 Aug 2009 | Trip type: Family

Stayed in Holiday Inn Express Dunfermline for two nights during August 2009. Overall a well positioned, competitively priced, comfortable and clean hotel with friendly staff, however there were a few minor niggles. I know that Scotland has a cool’ish climate, however I was surprised that a recently built hotel did not have air conditioning in the bedrooms. No sign of... more

Management response from
Patm1977, General manager

Many thanks for taking the time to post a review of the hotel. I have noted the few "minor niggles" that you experienced and appreciate that you have been very understanding . As you stated we do offer fans for guest rooms at our 24 hr reception. On the breakfast buffet we vary what we offer in order for our...

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5 of 5 stars
London
22 Aug 2009 | Trip type: Couples

We recently stayed at this hotel during a visit to the Edinburgh Fringe festival.Hoping to find a retreat from the hustle and bustle of Edinburgh in mid-festivities we chose the compact, historic and picturesque ancient capital of Scotland, Dunfermline.We simply couldnt have picked a better place to stay. Clean, central and friendly. The staff were pleasant and informative. The rooms... more

Management response from
Patm1977, General Manager

Thank you for taking the time to post a review of the hotel and many thanks for your great comments. We were all so pleased to hear that we fuflilled all your requirements and that you enjoyed your break at the festival.

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4 of 5 stars
Forres, Scotland
14 Aug 2009 | Trip type: Family

We stay here whenever we visit family as it is good value, clean, excellent breakfast and friendly staff. We've stayed here 3 times now and much prefer it to the Travelodge that we used to use till this opened. Across the road from an Asda so handy for any bits and pieces you need and for cheaper petrol. If you... more

Management response from
Patm1977, General Manager

Many thanks you for your review we apprecitae your continued support and use of the hotel for your family visits and hope to welcome you back in the future.

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5 of 5 stars
manchester
23 Jul 2009 | Trip type: Family

Stayed at this hotel for 3 nights recently on a family break. Great central location for travelling to all attractions, beaches etc. You do require to drive but hotel is close to all the major road networks. Not too close as I have found in other hotels. Travelling with an 18 month old child can be difficult as in the... more

Management response from
Patm1977, General Manager

Many thanks for taking the time to post a review. We were all very please to hear that you and your family had a great experience during your visit. We hope to welcome you back in the very near future.

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3 of 5 stars
Yorkshire
13 Jul 2009 | Trip type: Business, Solo travel

I have stayed here before and found that I enjoyed it more the last time. I need a hotel in Dunfermline roughly once every 3 months but next time I'll try something a little more individual. The daft thing is, it's only the small things that have swayed my decision. Firstly (so many hotel reception staff are guilty of this)... more

Management response from
Patm1977, General Manager

Thank you for your recent review. The team and I were very concerned to hear that you had not received the service that you have enjoyed during past visits. As the Manager of the hotel I would like to apologise for the fact you were not acknowledged immediately when you arrived at the hotel. As you can see from previous...

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5 of 5 stars
Inverness, United Kingdom
29 Jun 2009 | Trip type: Family

Recently stayed at this hotel in a family room with my husband and 2 year old daughter. Check in very efficient, staff extremely friendly. Rooms were spotless, couldn't fault a thing. A good central location for a weekend away with family. Free wi-fi and complimentary continental breakfast were an added bonus. more

Management response from
Patm1977, General Manager

Many thanks for taking the time to post your review. I have passed on your fantatstic comments to the team and look forward to welcoming you and your family back to the hotel in the future.

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3 of 5 stars
Limerick
6 Jun 2009

We went with a large group for a sporting event. On arrival I found they had checked my brother in law with a clearly male name and booking details into my room booked with a clear female name and completely different booking details! We had booked a family type room to suit 4 people, they had booked a twin to... more

Management response from
Patm1977, General Manager

Many thanks for taking the time to post a review. I sincerely apologise for the mix up on check in and the time it took to resolve the situation. As you stated the hotel does not serve meals on a Saturday night however we do recommend the local Harvester restaurant which is located 50 yards from the hotel alongside the...

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3 of 5 stars
Rochdale, England
23 Apr 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

Plenty of parking, no frills motel with a continental breakfast included and (at long last) complimentary wi-fi. You wouldn't go home drooling about it, what with no bath, limited smellies and cheap bedding, but overall at £65 it was ok. more

Management response from
Patm1977, General Manager

Many thanks for your review we appreciate your comments.

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4 of 5 stars
Dunfermline, Fife
30 Mar 2009 | Trip type: Couples

Stayed at the hotel for a week while our house was being renovated. The hotel is spotlessly clean and the rooms spacious and well presented. The continental breakfast offered was more than adequate and the service by all members of staff was very friendly! We were located on the 2nd floor for the first 5 days. A double room with... more

Management response from
Patm1977, General Manager

Thank you for taking the time to post a review. We were all extremely pleased to hear your comments regarding our standards of cleanliness and service during your extended stay at the hotel. I was also pleased to hear that the issues you had with noise emanating from the smoking area were dealt with appropriately by my management team. Once...

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Holiday Inn Express Dunfermline Also Known As

  • Holiday Inn Dunfermline
  • Holiday Inn Express
  • Dunfermline Holiday Inn
Address: Halbeath, Dunfermline KY11 8DY, Scotland
Hotels in Dunfermline Holiday Inn Express Dunfermline
4.0/5.0
24