Visited Edinburgh for my birthday with my wife & daughter & stayed in
this hotel. Very clean, modern, great location,2 mins to omni centre
& playhouse,5 mins to princess street! Staff very friendly & organised.
Next morning we had breakfast & that too was excellent. Managed to get
parked at the hotel, limited parking of about 12 spaces. Overall enjoyable...
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Six of us stayed here during a weekend shopping trip. all our rooms were warm and clean, the staff were very helpful the location was fab for shopping being just a couple of minutes from princes street. We went to a show at the Playhouse and this hotel was so convenient being literally just across the road. One of the...
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Dear Loislaith,
Thank you for taking the time to write a review regarding your recent stay.
We appreciate your comments regarding the staff and the location, you are correct that we are just opposite the Playhouse Theatre making us ideal for any guests intending to see a show.
I am sorry to hear you were inconvenienced by other guests, however...
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I was quite impressed with this hotel, me and my partner stayed for 1 night to see a show. I found this hotel clean, comfortable and good value for money for a 3 star hotel. For what we needed it was great somewhere clean and handy to the venue. Walking distance to everything but very quite.
Breakfast was the usual...
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Dear Michelle,
Many thanks for taking the time to write a review regarding your recent stay with us.
We very much appreciate your kind comments, we take pride in our hotel and I am pleased to see that you had an enjoyable stay.
I do hope we can welcome you back on a future travel occasion.
Kind regards,
Alexander Cameron....
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We stayed in the Holiday inn Express on leith walk, for 2 nights. The room was very quiet even though it was in the basement near the car park. We checked in a 8.40am and were delighted that we could have our room straight away, considering we had travelled through the night on the first flight out from Dublin that...
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Dear Holiday Gang,
Thank you so much for taking the time to write a review, it’s great to hear such kind and positive comments regarding your stay and your time in Edinburgh, you have provided great feedback not only for us, but also our guests visiting the city for the first time.
I agree with your comments regarding the Witchery,...
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although this is a great location I would not choose to return, other hotels with just as good location. Breakfast was poor and self service load and chaotic (more like student food hall), the emphasis on it being complimentary is no excuse.would rather pay for decent breakfast!?
Room was clean but the heavy doors to each room meant that EVERY...
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Dear Guest,
Thank you for taking the time to write a review regarding your recent stay, we appreciate all feedback given as this enables us to constantly review and make improvements where needed.
Unfortunately breakfast can get busy at peak times, we do take pride in our breakfast area and feel we offer a great selection, albeit complimentary, you will...
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Stayed here with wife and two kids. Can not fault hotel. Brilliant value for 3 nights with breakfast.253 euro for three nights b&b for 4 people is unbelievable value. Free wifi. Great location. Will stay again if in town.
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We stayed here on a friday night. Had booked thinking it was an excellent price expection a no frills hotel but really pleasantly surprised. I asked for a quiet room which we got but beware the walls are exceptionally thin and we were woken by another guest coughing which felt like they were in the same room..... Blown away when...
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Dear RichmondChildminder,
Thank you for taking the time to post a review regarding your recent stay.
We appreciate your kind words regarding our location, staff and hotel amenities.
I do apologize if you were inconvenienced by the noise from the family in the room next door to you, I understand this can be frustrating.
I do hope we can look...
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Good service, very helpful with query over price excellent for attending show at the Edinburgh Playhouse.
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Dear Oldcountryman,
Thank you for taking the time to post your review regarding your recent stay at our hotel.
Our location is indeed ideal for the Playhouse, as we are opposite.
Many thanks once again, and I do hope we can welcome you to our hotel on a future travel occasion.
Kind regards,
Gemma Vincent.
Sales Manager.
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once again a great stay at the Holiday Inn. We stay here regularly as it is so convenient for the shopping areas, theatre and the staff are very welcoming.
Looking forward to my next stay in March
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Dear Lyundu,
Thank you so much for your positive review regarding your recent stay, it’s always great to hear our guest's feedback and we very much appreciate you taking the time to do so.
We look forward to welcoming you in March.
Kind regards,
Gemma Vincent.
Sales Manager.
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It would have been 4 stars anyway, but the truly exceptional service delivered by Danny Smythe brings it up to 5. He was warm, friendly and highly efficient in what would no doubt be a very busy and stressful job. I unfortunately fell ill during my holiday and Danny was very helpful in getting me to a local doctor including...
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Dear JL
Thank you for your kind words and great review about Danny our Guest Service Manager i was pleased that he had helped you and supported you while you were ill and helped you to find your way around Edinburgh and that you managed to go to Edinburgh Castle. i will pass on your kind words to Danny as...
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