Me and my mum came here for a spa day on Tuesday 15th May and was disappointed to say the least!! The spa area is old fashioned and looks run down. If this has been recently refurbished as mentioned in response to a previous review then they wasted there money!! Dirty dusty fake plants decorate the area we sat in... More

Myself and 6 friends bought the early bird Spa package and were extremely dissapointed. Heres a list of the issues that we experiences: 1 freezing cold pool 2 jacuzzi not working with no prior warning 3 steam room was filthy and had a strong smell of sweat which made the experience unbearable 4 had to share one locker between two... More

We were staying in edinburgh for a theatre visit ( at a dif hotel) and my daughter had pre-purchased 3 course dinner for us. On arriving we waited at reception for a query and when the receptionist was dealing with the party in front of us who were enquiring about the restaurant she replied to a query of "is it... More

We stayed 2 nights at this hotel and found it to be perfectly situated in the City Center, within walking distance to museums and the Edinburgh Castle. The hotel itself is in a historic structure and the rooms are well appointed with nice views of the City. The only issue we found was with the ventilation in the rooms. There... More

I and my partner took afternoon tea here using an " it is on" voucher. The hotel had some problems with its telephone system and I was unable to book by email as required. I eventually spoke to the hotel and was advised to come in any time between 12-5 pm. I and my partner went straight from work last... More

We went to staying the Carlton, Edinburgh on Friday 10th May, but ended up leaving and going elsewhere. The receptionist was very helpful and welcoming but when we worried at the room we were very disappointed to say the least. It was small, dark, dirty, dusty, very tired looking, the carpet hadn't been hoovered etc etc. the furniture was old... More

Myself and 9 girlfriends visited The Calton Hotel for my 50th birthday celebrations. We all thought the accommodation was excellent and the food exceptional. The staff were helpful and attentive and always willing to help. Staff in the beauty facility were all lovely. Rooms were ideal and very comfortable. All in all a fantastic time was had by all. Would... More

We couldn't have chosen a better hotel in Edinburg. It was within walking distance of everything we wanted to see over our three day visit. The breakfasts were lovely as well. The rooms were clean and well supplied and the beds were quite comfortable.

Firstly, arrived at desk to hear the girl speak unprofessional to a guest, arrived at spa, was ran down looking, dull assistants, given a ragged,ripped bathrobe, pool area crap,small,ceiling had dusty dirty fans, free refreshment asda looked like a tinks kitchen, back massage average, face looking down onto a dirty hole, room itself felt like a cupboard with dusty touch... More