Positives are the staff, the general ambience, the convenient location, the good value and the excellent breakfasts (!). Negatives are the noise from York Place (we had a front, top floor room, facing the road) and the oddly sparse furnishing (only one plastic chair in the room - yet there was an ironing board with iron, hair dryer, dressing table...
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Dear cookgmch
Thank you very much for taking the time to review the hotel.
It is great to see that our staff and breakfasts are still attracting rave reviews. We aim to maintain and improve that consistently high level of service.
As you rightly point out, York Place is currently experiencing much higher levels of traffic than it was designed...
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