There were serveral issues with the room already upon check-in. Missing lampshades and a TV with no remote, etc. - gave one the impression that the last guests left with more than they came with. The staff could not address these problems because it was the weekend. No maintance done on the weekend! Waking up with pieces of the ceiling... more

Stayed for three nights, the hotel was fine the room was nice and big however found the staff and management very strange. Location was ok but a bit out of town. Breakfast was poor. more

Located very close to Haymarket railway station and the bus stop for the airport shuttle. Plenty of restaurants and coffee houses nearby yet only a 15-20min walk to Princes St. The hotel is tastefully decorated, retaining much of its Georgian splendour. The staircase and the breakfast room are a treat. Breakfast was continental, with a wide choice of cereals, meats... more

We booked to stay here for 5 nights. On arrival at the hotel on Friday night and after paying the bill upfront, we were then informed that the hotel was not available to us for 5 nights and that we would have to move to their sister hotel on York Place on Monday morning for our last 2 nights. I... more

Stayed at the Ballantrae for two nights in December for our wedding anniversary, the hotel is very nice, clean, fantastic sized room. Staff are very friendly, breakfast was excellent. Plenty tea / coffee etc in the room. Nice bar downstairs with reasonable prices. The only drawback we found was the car parking, the only spaces available were for permit holders,... more

Room is big and tidy It's Buffet breakfast is highly recommended.. more

My partner and I stayed at this hotel whilst I was attending a conference. We found the location to be very central. The rooms very clean and the staff very friendly. Beena, the Manager was always smiling and all in all the hotel has a homely atmosphere. We are coming back for new year and have already booked our room.... more

We stayed at the Ballantrae West End Hotel for two nights in July for my partner's birthday. Our stay was OK, there were both positives and negatives about our stay. We arrived early and we wanted to leave our bags at the hotel but there was not a designated room for our luggage like most hotels so we had to... more

I don´t understand the positive reviews on this hotel. My parents, my sister and my brother-in-law visited me in Edinburgh and stayed in this horrible hotel. They booked 2 double rooms and got an appartement. Normally thats great and a lot of luck. But not in this case. My parents are in their mid sixties and had to walk into... more