The room was a one of the refurbished ones so looked fine. The service from front of desk was good as was breakfast and the servers. The bed however was really bad, cheap mattress and I hardly slept. As soon as the other person turns, you nearly bounce off the bed. It was also was JUST a double. The location... more

We chose the hotel primarily because of its location, but also because of our experience of the chain in other cities. It is incredibly well located being within a short distance of the castle. The day and night reception staff were friendly and helpful and the one incredibly friendly lady that has the job of greeting guests at their breakfast... more

My other half and I stayed here for a long overdue hotel break. The room was fine, clean and comfortable with great views of the castle, and the bathroom had a good shower. Breakfast in the morning was a buffet and tasted great, and the waitress getting tea and coffee was lovely and chatted away as she was clearing our... more

Stayed here because my favourite budget hotel was full. The room was a good size but shabby, with a nast sour smell in the bathroom. View from the room was great, and the breakfast was excellent with attentive staff. But the room was mediocre at best. more

We recently stayed at the Ramada for a weekend break, when we arrived the receptionist advised us that we were being upgraded to a room on the 7th floor as we had picked an expensive package?? Unfortunately the room was on the smoking floor and while we were assured that the room had been aired out the smell of stale... more

Good hotel for sightseeing in Edinburgh. However, we had a smoking room and it smelled awful, but that our fault, requesting the smoking room. The hotel is centrally located and is walking distance from the train station. If you are lucky you can get a room facing the castle. The bar was nice and although we didnt eat at the... more

Right next to Waverley station, on Princes Street, and within walking distance of the castle and old town.Bus stops outside for the Zoo and Royal yacht Britannia etc. Our room was clean and comfortable,with tea making facilities,internet ,tv and telephone access.The staff were all charming, friendly and helpful,There was a good choice of food for breakfast,all piping hot and a... more

You could not wish for a better location than Princes Street; close to the attractions, not far from the main railway station and with views of the castle. Check in was efficient and the staff were friendly. The public areas are well appointed and in good condition. The room itself was quite small and probably in need of re-decoration soon... more

Received this trip to Edinburgh as a birthday present. Was a bit nervous after reading some reviews. But we needn't have worried. Reception is on the first floor, staff were very friendly and efficicent. Our room was on the 5th floor with a view of the castle/garden. It was a good size with a bay window and sofa. I found... more