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All 137 Edinburgh hotels »

The Scotsman

5.0 of 5
20 North Bridge, Edinburgh EH1 1YT, Scotland
Hotel amenities
Ranked #49 of 137 hotels in Edinburgh
4.0 of 5 stars 566 Reviews
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566 reviews from our community

What travellers say about this hotel
  • Star hotel(17)
  • Royal mile(15)
  • Very helpful(15)
  • Very good(14)
  • Princes street(12)
  • Great location(11)
  • North bridge(10)
  • Deluxe room(10)
  • Train station(9)
  • Friendly and helpful(9)
Traveller rating
    274
    134
    75
    44
    39
Only show reviews for Family (41) | Couples (295) | Business (56)
Date Rating
dhsdgvfouyegwf
Bexhill-on-Sea, United Kingdom
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed 18 January 2012
1
person found this review helpful

I booked two nights at the Scotsman as a 30th birthday treat for my partner. I booked a "study room" but on arrival we discovered that we had been upgraded to a "Deluxe room" with a city view. The room (603) was very nice but perhaps a little tired. The View was amazing looking over to the new town and... More

Was this review helpful? Yes
TheScotsmanEdinburgh, General Manager at The Scotsman, responded to this review
30 January 2012

Thank you for taking the time to record your positive comments regarding your recent visit to the Scotsman Hotel; as you will be aware, normally avenues such as Trip Advisor are utilised for the negative aspects; making your kind words appreciated that little bit more. I always like to upgrade our guests where possible to add to their experience; I... More

LondonDinky
London
Contributor
12 reviews
10 helpful votes
4 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

We received a very warm welcome to the hotel and the room was of high quality, the bed was particularly comfortable. The service at front of house was excellent both at check in and check out and the staff were very helpful throughout our stay. The one dissapointment was the bar, on returning to the hotel after a meal in... More

Was this review helpful? Yes
TheScotsmanEdinburgh, General Manager at The Scotsman, responded to this review
30 January 2012

Thank you very much for your review regarding your recent stay at the Scotsman. I appreciate you taking the time to make your comments and would like to take this opportunity to respond to the points you have made. We are very proud of the fact that each and every one of our staff knows the importance of making our... More

fran853
glasgow
Senior Reviewer
7 reviews
3 helpful votes
5 of 5 stars Reviewed 15 January 2012
2
people found this review helpful

A spur of the moment weekend, had a Bannatyne Spa day voucher to use on Queen Street, so decided to make a weekend of it and book a hotel. This is the first time I have stayed in The Scotsman, always been put off by my presumption that as it is on the main tourist drag service would be rubbish.... More

Was this review helpful? Yes
TheScotsmanEdinburgh, General Manager at The Scotsman, responded to this review
30 January 2012

Thank you for taking the time to record your positive comments regarding your recent visit to the Scotsman Hotel As you have kindly said, even though we sit in the wonderfully convenient position of North Bridge, between the Royal Mile and the iconic Princes Street we understand the importance of delivering a personal, professional and friendly service and I was... More

EastOrdMan
Berwick upon Tweed
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed 13 January 2012
1
person found this review helpful

Went to see the "King and I" with my wife as part of my Xmas present to her on the Friday after New Year. Decided to stay at the Scotsman as an extra treat. People were very friendly and the room was great. However a couple of negatives. The food in the restraurant was pretty plain (perhaps because we were... More

Was this review helpful? Yes
TheScotsmanEdinburgh, General Manager at The Scotsman, responded to this review
30 January 2012

Thank you very much for your review regarding your recent stay at the Scotsman. I appreciate you taking the time to make your comments and would like to take this opportunity to respond to the points you have made. We like to pride ourselves on our professionalism, relaxing atmosphere and service throughout the hotel; I am pleased to see that... More

Hamish26
Newcastle upon Tyne
Reviewer
4 reviews
4 of 5 stars Reviewed 12 January 2012

This was our first Christmas away from home so we were a bit unsure of what to expect. The hotel was almost full but despite that the service was excellent and the staff faultless - especially Angela, who seemed to be constantly working as we regularly encountered her but who was friendly and professional on every meeting. Initially we had... More

Was this review helpful? Yes
TheScotsmanEdinburgh, General Manager at The Scotsman, responded to this review
30 January 2012

Thank you very much for your review regarding your recent stay at the Scotsman. I appreciate you taking the time to make your comments and would like to take this opportunity to respond to the points you have made. We like to deliver a truly 5 star “Scotsman” experience to our guests; our staff always endeavouring to be professional, friendly... More

AlexnJohn
Lanark
Reviewer
4 reviews
15 helpful votes
5 of 5 stars Reviewed 11 January 2012

We spent an evening at the Scotsman one Saturday in early December - found a great deal on laterooms and didn't expect a great room as it was a brilliant price. On arrival we couldn't find our way to reception as we entered by the spa door - no problem, however, as the lovely concierge escorted us to reception and... More

Was this review helpful? Yes
TheScotsmanEdinburgh, General Manager at The Scotsman, responded to this review
30 January 2012

Thank you for taking the time to record your positive comments regarding your recent visit to the Scotsman Hotel As you found, the Scotsman has its main entrance on North Bridge, however our Market Street entrance is extremely convenient for guests who have traveled by plane, rail or their own transport to reach us and our Concierge are more than... More

johnb2123
London, United Kingdom
Senior Reviewer
9 reviews
17 helpful votes
5 of 5 stars Reviewed 9 January 2012
1
person found this review helpful

Excellent weekend stay. Comfortable room, wonderfully friendly Staff who couldn't do enough for us. Excellent breakfast. We usually stay ihn another of Edinburgh's 5* establishments, but due to that place being refurbished, we chose the Scotsman instead, and we are very pleased we did! I can't find fault with anything, other than the trouser press slightly blocking access through the... More

Was this review helpful? Yes
TheScotsmanEdinburgh, General Manager at The Scotsman, responded to this review
30 January 2012

Thank you for taking the time to record your positive comments regarding your recent visit to the Scotsman Hotel; as you will be aware, normally avenues such as Trip Advisor are utilised for the negative aspects; making your kind words appreciated that little bit more. We pride ourselves on the high level of professionalism, efficiency, friendliness and relaxed atmosphere we... More

Maccb1971
Surbiton
Contributor
15 reviews
11 helpful votes
4 of 5 stars Reviewed 7 January 2012

Booked a suite but was told on checkin that we had been upgraded to the Penthouse! We did have to wait a while as they insist you are taken to your room, by one person running around on his own. Amazing room which was way to big for just too but everything you need. The bar is small but good.... More

Was this review helpful? Yes
TheScotsmanEdinburgh, General Manager at The Scotsman, responded to this review
30 January 2012

Thank you for taking the time to record your comments regarding your recent visit to the Scotsman Hotel I always like to take the opportunity to upgrade our guests to enhance your experience from arrival and I am pleased that we were able to accommodate you in our sumptuous Penthouse suite. You have mentioned that we “insisted” on taking you... More

nenlind
Stockholm, Sweden
Contributor
17 reviews
2 helpful votes
5 of 5 stars Reviewed 7 January 2012

Our stay at The Scotsman was very pleasent in all aspects, a first class establishment! Nice rooms, very friendly, helpfull and serviceminded staff and we would certainly stay there again. More

Was this review helpful? Yes
TheScotsmanEdinburgh, General Manager at The Scotsman, responded to this review
30 January 2012

Thank you for taking the time to record your positive comments regarding your recent visit to the Scotsman Hotel We always endeavour to deliver a truly 5 star standard of service and quality and I was pleased to read that you enjoyed your “Scotsman Experience.” All of our staff are proud to deliver a professional, friendly and efficient service and... More

TonyJLondon
London
Reviewer
3 reviews
3 helpful votes
2 of 5 stars Reviewed 5 January 2012
2
people found this review helpful

I have stayed at The Scotsman many times in the past, both on business & pleasure and always found the hotel to be friendly, efficient and a very enjoyable place to stay. Therefore when I was choosing a hotel to stay in Edinburgh for a weekend (2nd & 3rd December) for myself and my wife plus a client and his... More

Was this review helpful? Yes
TheScotsmanEdinburgh, General Manager at The Scotsman, responded to this review
30 January 2012

Thank you very much for your review regarding your recent stay at the Scotsman. I appreciate you taking the time to make your comments and would like to take this opportunity to respond to the points you have made. I was sorry to hear that you return experience to the Scotsman did not meet your expectations from previous visits; we... More

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The Scotsman Also Known As

  • Scotsman Hotel
  • Scotsman Hotel Edinburgh
Address: 20 North Bridge, Edinburgh EH1 1YT, Scotland

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