Satisfaction and value is dependant on your expectations. We selected this hotel in part based on the fact that we did not wish to be in downtown Edinburgh. The location is close to the motorway with free parking and the bus to the city at the door. If you are arriving by train, there are likely better downtown options. I... More

We revisited this hotel in mid February, over 20 years after having our wedding reception here. We had the 4 Poster room overlooking the front of the hotel, and although there were some minor signs of wear and tear (en suite), the overall impression for me was of a 4* room rather than 3*. The massive television mounted on the... More

Hello I stayed here for a couple of weeks after xmas the staff are good and generally happy to help to rooms are kept well and clean and the maintaince people will appear quickly of you have any probelms (the phone didnt work in one our rooms for digital dialing) The breakfast is pricey but the cooked breakfast is good... More

Lovely hotel with lots of character. Not the most modern in decor but its very clean and well maintained. The food in the restaurant is a little expensive if you are on an expenses budget but well worth a try. The food in the bistro is fabulous and very well presented and also great value for money. Lovely view of... More

HI WE STOPPED HERE 6 LADS FEB 3 AND 4TH ,VERY GOOD CLEAN HOTEL ,breakfast very nice plenty of fresh cooked food ,clean and nice sized rooms and shower room ,very clean hotel ,all the staff very helpfull ,,and the front desk staff will help you with any problems,we will stop next time we back in edinburgh,,, More

Best Western Hotels are all independantly operated and so the quality can differ quite a bit. I booked this one on the advice of a company I was visiting on a business trip. Check in was a bit slow. The receptionist (who seemed to be from Eastern Europe) was trying to help an American with some directions and spent several... More

We had a wonderful time at the Braid Hills hotel. I found the styling of the hotel to be more 4 star than 3. There was a beautiful staircase and the room was very classic. There was a lovely ceramic tea set including tea pot in the room which I though was a lovely touch. I am growing tired of... More

I usually find dthe Best Western always give value and the staff attitude is very helpful, this is no exception. They all take pride in the service and I was warmly greeted and even had the manager checking that the room was warm enough. For the business traveller they provide WIFI and a decent desk and plenty of power sockets.... More

First the positives because the hotel has many good things going for it. The staff appeared efficient, the price for our room represented decent value, the good bus service into the city allows one to park up for free and the rooms are a reasonable size if a little dated. However when we arrived we were given a room which... More