We have just stayed in this supposed HOTEL, the rating definately needs to be reviewed. this is most certainly NOT a Hotel, the bedroom was very much in the need of updating, the bed was clean but the duvet filling was as if it had been used for years, was hard and heavy. All bed lighting, hairdryer etc. were all... More

Just returned from the York, the pictures must be of another hotel. It is dingy, dusty, rooms too hot, no phone, television didnt work, Reception unmanned most of the time, you need a code to get in. It was rugby weekend and they charged £119 a night what a rip off. If you paid £20 a night fair enough. It... More

Location was fantastic for people travelling by rail or bus (its not far away, but not too close to be a noise problem). The people we met who worked there all seemed nice and helpful, offered us lots of advise about the city and where to go. We didn't opt for the breakfast but as it's situated close to the... More

The hotel is in a great location for Waverley Rail stn or the bus stn and convenient for the Playhouse. Situated on a corner, it has a 6 digit code to enter, but hard luck if Reception is not open when you arrive. My room was on the 2nd floor and was very cold and damp. The radiators were on,... More

I arrived at the this hotel to be told that they had plumbing problems with my room and that they had sent me an email that morning to inform me. They had booked me into another hotel "10 minutes out of Edinburgh by bus" at a reduced price (part of the same group). However I did not wish to be... More

Location of this hotel is perfect for wanting to explore the city. We arrived early and wanted to leave our bags. We were met with a man who didn't speak much English but we managed to leave our bags in our room. George the owner was lovely and very friendly. Breakfast was good, seconds were always offered with the cooked... More

Arrived early hoping to leave bags as we have done often on various occasions at different hotels. Hotel door was open therefore we entered having to hang about to be greeted by a very uncivilized "not open til 2" he pointed at door and walked away leaving the 5 of us standing, My mother is in her mid 80's and... More

Only booked this hotel as it was a good location to Edinburgh Playhouse and when I searched on-line it was the only hotel in the area of the Playhouse available! Upon arriving at this hotel (2 hours prior to book in time - to leave our luggage as we had a matinee show) there was no-one in reception & we... More

We were kept at the front door in the rain ringing the bell for about 5 minutes. Our welcome was not friendly. The hotel was in a good position to visit the city, next door to the bus station. We felt the hotel was very shaby. More