Went to a wedding which was wonderful and everything was perfect until you wanted order a drink at this hotel... The bar staff unfortunately had left their personalities at home, and instead brought along their 'how to rub people up the wrong way' attitude. Asking for a drink from them was an ordeal and they made no bones about how... more

just came back from a wedding at the chase,the hotel was clean and airy,it really looked the part inside and out.the rooms were really nice.the receptionist and waitresses were wonderful,the only downside to this hotel was the man and woman serving behind the bar,rude ,abrupt,unfriendly,impatient,you name it .they should have been thankfull that we were spending large amounts of money... more

We stayed at Gretna Chase for my daughter's wedding in September 2009 and were delighted with the hotel. It wasn't their first choice but I am so glad that that one was fully booked ! The rooms in this hotel are very big, clean and you are provided with all you could need. The wedding reception was held here and... more

I WOULD NEVER STAY HERE IN A MILLION YEARS AGAIN The hotel was average at best but it was the sheer bad management and total lack of respect shown to myself and clients which blew me away I honestly thought I was on a windup show!!! The rudeness shown was almost playground. The manager and his wife were beyond rude... more

we stayed at the Gretna Chase hotel for my best friends wedding, so decided to for a bit of luxury to book one of the three bridal suites, one arrival the receptionist was helpful and we went to our room, which looked very nice but was quite cold, which we understood as it is in scotland in an open place,... more

Stayed and held our wedding reception here from 04/04/08-06/04/08. It was excellent ours and our guests rooms (the double delux) were brilliant lovely and clean and spacious gorgeous bathrooms with seperate bath and shower. Breakfast was really nice, Bar meals were lovely and our wedding reception meal was just absolutely brilliant, food was really good and very nicely presented. could... more

We stayed at this hotel the year before for our Wedding. We had the Paola & Francesca Suite. The room was wonderful, big sumptuous four-poster, huge spa bath, chocolates, decanter of sherry..infact anything you could want. We went back the year after, just for an overnight get away. They remembered us..and during Dinner (in our room!!) we were sent a... more