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All 8 Gretna Green hotels »

Smiths at Gretna Green Hotel

4.0 of 5
Gretna Green Dumfries, Gretna Green DG16 5EA, Scotland
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Ranked #2 of 8 hotels in Gretna Green
4.0 of 5 stars 246 Reviews
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246 reviews from our community

What travellers say about this hotel
  • Wedding day(8)
  • Very good(7)
  • Thistle suite(6)
  • Function room(6)
  • Anvil hall(6)
  • Really nice(5)
  • Old Blacksmith Shop(3)
  • Family room(3)
  • Bar area(3)
  • Staff were friendly(3)
Traveller rating
    143
    45
    31
    17
    10
Only show reviews for Family (58) | Couples (125) | Business (23)
Date Rating
Newbs2012
Liverpool, United Kingdom
2 reviews
5 of 5 stars Reviewed 13 February 2012 NEW

We've just spent a wonderful weekend in Smith's Hotel; it's our first visit after celebrating our wedding there three months ago and our third in all. It brought back that fuzzy feeling and the memories we had of our wedding. I particularly enjoyed watching the other wedding parties congregate in the bar prior to the walk across to the blacksmith's... More

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Cablegram
UK
Contributor
20 reviews
4 helpful votes
3 of 5 stars Reviewed 12 February 2012 NEW

Don't get me wrong this is a very nice hotel , good rooms , modern and comfortable nice and warm considering the temperature outside was way below freezing for all day and night! The food was very good and the breakfast OK if a little dried up due to the heat lamps in the bufet. So what is the big... More

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Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review
13 February 2012

Many thanks for the post. and your honest views on the hotel, glad you enjoyed it. If you are a particularly light sleeper then of course request the front facing rooms (we get very few comments in relation to the back rooms, but i do appreciate some sleep sounder than others) and as always we will try our best to... More

Copagirl16
2 reviews
3 of 5 stars Reviewed 11 February 2012 NEW
1
person found this review helpful

Arrived today as guests to a wedding. Service has been excellent so far. Cleanliness or lack of it has prompted me to write this review so soon. The toilet in our room was splattered with someone else's faeces, & there seemed to be some pink gooie substance dotted about throughout the room & bathroom. The room seems to only have... More

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Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review
13 February 2012

Thank you for the review, well appreciated. I will obviously investigate. There is no excuse for any poor housekeeping, certainly as described here and i am speechless that such a stringently checked area was so under par. I would urge anyone to let us know during the stay however as opposed to us not knowing until check out. or indeed... More

julie b
Desborough, United Kingdom
Contributor
11 reviews
5 helpful votes
5 of 5 stars Reviewed 11 February 2012 NEW

Stayed here on our way up to scotland in June 2011, It was a really nice place from the reception to the room. Modern and stylish. The restaurant was a delight with first class food. The view was great overlooking the wedding center across the road. The Blacksmiths wedding venue was a romantic place to visit as was the center... More

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Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review
13 February 2012

Thanks Julie on your (belated) post. You are clearly reminising on all of the trips you have enjoyed in 2011. I am so pleased that we have been a part of such lovely travel memories. Do come back again. Best regards Darren More

mcginnmichelle
Manchester
Senior Reviewer
9 reviews
11 helpful votes
5 of 5 stars Reviewed 3 February 2012

We got married at Smiths August 20th last year. From the first moment we walked into the hotel (before we had booked) we knew it was the place for us. Its modern, friendly and has a very classy feel about it. We stayed in the Rose suite, which is a definite must stay with a 4 poster bed, giant bathroom,... More

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Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review
10 February 2012

McGinnMichelle. Superb review. Really happy that everything went so well for you back in August. We are at present gearing up for an explosion of couples coming to the hotel from March right through to end of September, it really doesnt stop. If we can ensure evryone leaves as happy as you then i will sleep well in my bed.... More

TravellingScot
Scotland
Contributor
15 reviews
48 helpful votes
4 of 5 stars Reviewed 30 January 2012

We have stayed here three times in 2011 - each time getting a great rate through their own website. We often travel to this area and this hotel is our first choice for accommodation. The location just off the motorway is perfect, but it's not noisy. The rooms are very spacious, which is great it you are staying for a... More

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Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review
2 February 2012

Thank you for the post and indeed for your continued business. You clearly enjoy this part of the UK and i am delighted that you have chosen ourselves as your preffered base from which to explore. Do pop in to my office on your next trip, id be thrilled to meet in person. best regards, Darren More

CarolCheshire30
Stockport, United Kingdom
Senior Contributor
25 reviews
9 helpful votes
5 of 5 stars Reviewed 25 January 2012

We booked our wedding with the wedding planner Sophie Yallop. Great young lady, very helpful, nothing a problem, dealt with everything by email, Sophie made our day lovely. We booked the Ash Penthouse Suite which was fabulous, little tip to Smith's put in some draw units for things we like to put away! Everything is hanging space or shelves. Otherwise... More

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Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review
2 February 2012

Many thanks for the great review and congratulations. I will ensure that Sophie reads your review. see you again soon, regards, Darren More

Whithorn212
Annan, United Kingdom
1 review
2 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

Well I had my wedding reception here a few months ago it was the first place we looked at and instantly fell in love with it so immediately booked the date and paid our deposit, we went several times following the booking before the reception to view the hotel kindly being showed around each time by a friendly local member... More

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Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review
2 February 2012

Thanks for the review, it made interesting reading. I am somewhat surprised and taken aback by some of the comments however. Of course full payment would be made in advance of the event, i honestly cannot believe that you would expect to have a wedding or event anywhere and pay once it is over. Our wedding co-ordinators, are always around... More

jolleygirlc
Northampton
Senior Reviewer
7 reviews
1 helpful vote
4 of 5 stars Reviewed 22 January 2012

First it must be stated that this hotel caters for weddings at the nearly Blacksmiths Shop, and they do this brilliantly. It is a slick, well run enterprise that I would recommend to anyone. The price reflects the type of venue and short term wedding guests it caters for. They also lay on a number of events over the duration... More

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Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review
2 February 2012

Thank you for your comments really appreciate honest feedback like this. The special events i have put on (tributes etc) i did with the intention of encouraging the local residents to come into the hotel and enjoy an entertaining night with a 3 course meal at a low cost (£20 per ticket) - I appreciate the high expectation level here... More

Cal P
Chorley, United Kingdom
1 review
1 helpful vote
5 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

A fantastic re-visit for our first wedding anniversary. We were very impressed that the reception staff were aware that it was our anniversary and we were even more impressed that we were given a free upgrade. It was lovely to remember our wedding day - which was also a fantastic day made all the more special by the staff at... More

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Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review
2 February 2012

Cal P - great to have had you back for your first anniversary, one of many re-visits to us i hope. see you again soon, regards, Darren More

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Smiths at Gretna Green Hotel Also Known As

  • Classic Hotel Gretna Green
  • Gretna Green Classic Hotel
Address: Gretna Green Dumfries, Gretna Green DG16 5EA, Scotland

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Smiths at Gretna Green Hotel
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