This hotel was clean, the rooms well sized and the staff helpful. The hotel looks like it belongs to a different decade and needs to be refreshed. I note previous management comments that rooms have been regularly upgraded, but that's not how it looks. Breakfast was pretty average. Would be worth it for £40 b&b or less. Sits between two...
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we stayed at the Cairndale for 1 night , very friendly staff great room and the use of the Leisure club during the stay was very enjoyable , a nice touch was a call to our from from the reception team to make sure everything was ok with the room , if in the area again we would stay at...
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Thank you for taking the time to give such an excellent review on our hotel. Maybe next time you visit you'll be able to stay more than just the one night!
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The hotel staff were extremely helpful and really pleasant. The breakfast selection was very good. We ordered porridge each morning and it was freshly cooked. The decor is a little dated and could do with a face lift. The sound proofing between the rooms I found very poor which made sleeping difficult.
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I was pleased to hear how much you enjoyed your recent stay. We are constantly trying to make improvements in the hotel and will shortly be embarking on the refurbishment of 12 bedrooms and the hotel's main reception area.
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Stayed here past 3 weeks for work. Everything has been fine, no complaints. All rooms have been satisfactory so far. Room 21 could do with a new larger tv or a paiute of binoculars and a new mattress. Room 8 has one of the comfiest beds I've used. Breakfast has been fine. Good choice of decent food. I'd like to...
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Thank you for your positive feedback and also your comments about room 21. This room is actually one of the nicest rooms in the hotel and clearly it would be even better if we replaced the TV.
As a regular guest in the hotel we would be only too happy to allocate you the same room every time and if...
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Just returned from a weekend break at the Cairndale. Got a good deal for 2 nights dinner bed and breakfast. This is an older hotel but its spotlessly clean and very comfortable. Stayed in room 4. A large room with a double and single bed. Large bathroom with huge bath . Room was very comfortable. Ate in Sawney Beans on...
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Glad to hear how much you enjoyed your Anniversary weekend in the hotel. Your comments about the menu in Sawney Beans have been noted and our menu will be changing in the next few days. Our Chef is also working on a new Menu for Reivers Restaurant which will be shortly be opening at weekends until the main holiday season.
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We visited this hotel in early January as a Christmas treat to each other and we had a great weekend. We found the staff all polilte and helpful in the hotel and restaurant. We found our room clean and tidy as well as we use the facilities which were also clean and tidy. We did not attend the entertainment on...
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Delighted to hear you will be recommending us to all your family and friends and look forward to welcoming them to one of our popular Tribute Nights in the near future.
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We decided to book this hotel for New Years Eve. 2 adults and 2 children age 10. After we'd been in our room about 5 minutes we received a phone call to check that we were happy with the room and if we has aged to find everything (one of the childrens beds was a soda bed and we had...
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Thank you for the excellent feedback following your visit at New Year.
I was also able to attend the Hogmanay Ceilidh in the hotel with my family and it really was a fantastic night like you say.
The fact that the hotel is already well booked up for Hogmanay 2012 a year in advance speaks volumes about the popularity of...
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had a 5 day xmas break at the cairndale hotel in dumfries the food was excellent and plenty of it, the room was comfortable we stayed in room 10 on the 1st floor
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Delighted to hear how much you enjoyed your visit to the hotel over Christmas. We're already taking bookings for 2012 and have just confirmed most of the entertainment which will include the return of Swede Dreamz (Abba Tribute Band) on Boxing Day.
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We spent 4 nights here over Christmas and had a great time.The place is a little old fashioned but very clean and well run.The food from breakfast to dinner was very good with plenty of choice and very well presented.The management are very professional and run things very well.Our room (6)was spacious and warm and the bathroom well equipped with...
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Thank you for your excellent feedback following your visit to the hotel at Christmas.
This is very much appreciated by all concerned.
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Staff are ok
Food is average
Gym is basic
Pool is good
Rooms are a bit iffy
Ensuite toilets are acceptable
There is wifi, which is modern
TV'S DONT EVEN HAVE FREEVIEW!!!! Come on its 2011...!!!!
Travel a lot with my work so i see the best and the worst of hotels up and down the country.
This hotel is...
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Thank you for your feedback.
We have indeed had problems with our Tv Aerial system recently and this has been as a result of adverse weather conditions and storms.
After considering various options a new TV aerial system has been installed in the hotel with around 20 new TV Channels provided.
I was obviously pleased to hear that you enjoyed...
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166 Reviews
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56 Reviews
