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Loch Fyne Hotel & Spa


Hotel class 3.0 of 5
Shore Street, Inveraray PA32 8XT, Scotland
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Reviews you can trust

64% Recommend
3.5 of 5 stars 303 reviews
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By trip type
All (303)
[ Date ] [ Rating ]
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2 of 5 stars
Glasgow, Scotland
23 Oct 2009 | Trip type: Couples
0/1 found this review helpful

Recently stayed at this hotel for a wedding. Our room was horrendous - dirty bathroom and smelled like somebody had tried to cover up smoking with dreadful air freshener. TV had 3 channels tuned in and remote did not work. Bed was dreadful and lumpy. Luckily we were at a wedding so did not need to do anything in the... more

Management response from
GM-LochFyneHotel, General Manager

Thank you for taking the time to complete your recent review. I would like to apologise for the issues you experienced during your stay with us, please rest assured that I have taken your views on board and re training has been given where required. I would be gratefull if you would give me the opportunity to correct our mistakes,...

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5 of 5 stars
glasgow
20 Oct 2009 | Trip type: Family
2/2 found this review helpful

I cant believe some of the whingers on here re. this hotel. I stayed with my ten year old son and honestly couldnt fault the hotel on anything at all. From our arrival we were swiftly checked in and asked if we needed any assistance. Our room was just so amazing - Glen Ord - and was spotlessly clean. There... more

Management response from
GM-LochFyneHotel, General Manager

Thank you very much for your great review, I am delighted that you and your son enjoyed your stay with us and enjoyed the facilities we have at the hotel, Good feedback is always great to hear and the staff will be delighted. Thank you again for your kind words and I look forward to seeing you both again very...

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4 of 5 stars
scotland
19 Oct 2009 | Trip type: Friends getaway
1/1 found this review helpful

Just back from a weekend here with spouse and another couple.Having read some of the reviews,travelled with some reservations but I needn,t have worried.Everything went well,had two lovely days weather (back to normal on sunday) but that,s Scotland. Saw Loch Fyne at its best.Rooms were just what we wanted,food was very good and service from all sections of staff was... more

Management response from
GM-LochFyneHotel, General Manager

Thank you for your recent review & your great comments, I will pass them onto the staff who will be delighted. I look forward to welcoming you back to Loch Fyne very soon. Kind regards marc Gardner General Manager

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5 of 5 stars
glasgow
19 Oct 2009 | Trip type: Family
1/1 found this review helpful

Stayed for 2 nights on a DBB wine and dine offer booked through superbreak. Hotel was busy but always found plenty of seats available in the spacious bar area, room clean and good size, friendly staff, faultless food (both breakfast and dinner) and great location. Only downside was the bed was very uncomfortable and a few other guests had also... more

Management response from
GM-LochFyneHotel, General Manager

Thank you for your review and your very kind words, I am delighted to read of such an enjoyable stay & rest assured the bed issue will be sorted. Thanks again & do visit us again soon. Kind regards Marc Gardner General Manager

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2 of 5 stars
Glasgow
18 Oct 2009 | Trip type: Couples
1/1 found this review helpful

The hotel is in an excellent location and looks great on the website. Having stayed in other Crerar Hotels, this one lets the group down! Booked as a last minute treat for my girlfriend, we arrived on Saturday afternoon. When we arrived in our room we were disappointed by the standard of decor and as another user has pointed out,... more

Management response from
GM-LochFyneHotel, General Manager

Thank you for taking the time to complete your recent review, I am dissapointed that you did not enjoy your stay with us & for the issues you experienced I would like to apologise, I have already taken up these isuues with housekeeping & the restaurant staff and they will not be repeated. It appears we did get things wrong...

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5 of 5 stars
Burnley
17 Oct 2009 | Trip type: Couples
1/1 found this review helpful

My wife and myself stayed at Loch Fyne Hotel from 13th October for a four day "walking break". After a 270 mile journey we checked in and were greeted with a lovely smile and friendly efficient manner from Joanna, the head receptionist. Even though we were too early for the stated check in time our room was ready. We had... more

Management response from
GM-LochFyneHotel, General Manager

Thank you for your recent review, I am delighted that you enjoyed your stay with us & even more pleased that when there was an issue you said so at the time which enabled me to rectify it. I will pass on your great compliments to the staff who will be delighted. I look forward to welcoming you back to...

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4 of 5 stars
North Lancashire
13 Oct 2009 | Trip type: Family
1/1 found this review helpful

My husband and I have stayed at the Loch Fyne hotel on 3 occasions, including one autumn break in a superior suite [ Glen Ord] spacious accomodation and fab views over the loch. The staff went out of their way to be pleasant and our 5 year old great nephew and 10 year old niece thoroughly enjoyed themselves in the... more

Management response from
GM-LochFyneHotel, General Manager

Thank you for your very positive review, I am delighted that you all enjoyed your stay with us & made good use of our facilities. Our Spa is exeptionally popular and pre booking is certainly recommended to avoid dissapointment. We have just opened our 3rd treatment room at the hotel to enable us to carry out even more treatments. I...

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4 of 5 stars
inverness
12 Oct 2009 | Trip type: Couples
1/1 found this review helpful

had a lovely staay in this hotel on a dinner bed and breakfast rate the meals were lovely, staff were friendly. the hotel has a lovely view over loch the village was beautiful with nice walks. we hope to go back more

Management response from
GM-LochFyneHotel, General Manager

Thank you for taking the time to complete your recent review, I am delighted that you enjoyed your stay with us & look forward to welcoming you back to Loch Fyne in the near future. kind regards Marc Gardner General Manager

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5 of 5 stars
Glasgow
12 Oct 2009 | Trip type: Family
1/1 found this review helpful

Having just spent a 2 night break with family/friends (4 children aged 2) we found this hotel to be great. The rooms were cleaned to a good standard and of ample size with plenty of space for the provided travel cots. As we were on DBB, the meals were of a high standard and breakfast was faultless. The staff were... more

Management response from
GM-LochFyneHotel, General Manager

Thank you so much for your very positive review, I am delighted that you & your family enjoyed your recent stay with us. I will pass on your comments to the staff who will be pleased. I look forward to welcoming you back to Loch Fyne very soon. Kind regards Marc Gardner General Manager

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3 of 5 stars
Glasgow, United Kingdom
11 Oct 2009 | Trip type: Friends getaway

Choosen because of its location. Stunning views over the loch, five minutes walk to the centre of inveraray and set in the beautiful west of Scotland. The room was clean and well fitted, except the lighting was inadequate as one had difficulty seeing in side the wardrobe. The duvet was thin and small, giving an impression of penny pinching. The... more

Management response from
GM-LochFyneHotel, General Manager

Thank you for your recent review, I am pleased that you enjoyed your recent stay with us & thank you also for your constructive comments, we are working hard to ensure we get things right, including the little things that go a long way. Do visit us again soon. Kind regards Marc Gardner General Manager

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Loch Fyne Hotel & Spa Also Known As

  • Loch Fyne Hotel
  • Loch Fyne Inveraray
  • Fyne Hotel Loch
Address: Shore Street, Inveraray PA32 8XT, Scotland