Stayed at this hotel as part of a bus tour. Very disappointed. Hotel unclean, food disgraceful and staff not very helpful. Waited over 30 minutes for food to be served - the chef couldnt copy. Tea/ coffee was self service - not much table service at all! overall would not recommend!

Quite simply, this Hotel is awful. It is in desperate need of a re-vamp, the price of an overnight stay was £295. Rooms are spacious but in need of refurbishment. Unfortunatley I didn't have any say in where I would be stopping the night, it was booked by my Company who had next to no choice of Hotels available to... More

Absolutely disgusting, arrived in a horrible room with a mouldy dirty bathroom. Bits of carpet coming up in places, stains on the walls and single glazed windows which meant I spent the whole night listening to the wind blowing the windows loudly. Also really thin wall so could hear the next room as loud as if they were in the... More

At £160 a night, even in Aberdeen, you might expect a little cleanliness. In fairness the bed linen was clean - and there endeth the good points. Public areas were run down and grubby. Choosing a table for any meal was based on finding the least filthy chair and matching sticky table. The restaurant bar lacked most of its listed... More

I thought i would give Britannia Hotels one last chance sadly yet again i was disappointed.The food was cold,with no variation tea and coffee cold with no taste, and never enough food for all of the guests people complainig all the time with no response from the staff who sadly appeared lacking in people skills to say the least. The... More

I have never stayed in a more badly run hotel. The general cleanliness of the restaurant was awful. The staff were badly trained if trained at all. When there were no cups I asked for more and the waitress quickly went to get some. Unfortunately she let herself down when she returned as she placed the cups upside down on... More

The service was terrible, the room was not cleaned properly, the staff was not helpful at all, breakfast was included what a waste of time that was there was no vegetarian option apart from chips and potato wedges which isn't really ideal for breakfast and they had no beans, who runs out of them in a restaurant, i spoke to... More

I need to preface this by saying that due to a late booking and two big events in Aberdeen this was about the only choice available to the corporate booking agency we use and consequently the room rate was £172 which colours my view. At £50 per night I would have rated a 2 as the bed was comfortable and... More

coach tour ,5 days very cheap deal thanks travelstyle and hotel,,, great stay once again we had super time some older people do nothing but bloody moan ,nothing ever right for them ,most are ok ,how that manager puts up with them i honestly don,t know ,one lady had 4 plates at once on sevice shelf full of every thing... More