Thought we had entered a time machine,fawlty towers springs to mind, rooms were small and grubby, bathroom was disgusting, all decor 1970's style. Our room was located in the middle of a group of girls on a hen night, at least another 2 hen parties staying. wish we had taken photos to shar but we stayed 2 hrs and decided...
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Staying here was actually cheaper than a hostel, and we had everything we needed; large, clean ensuite rooms and great location. Would return again.
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Thank you for taking time to review Travelodge Derry after your recent stay, We're really glad to here you were happy with both your room and our location.
We look forward to welcoming you again soon.
Regards,
Travelodge Management
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It's definitely an economy hotel, but good value for the money. Rooms are on the small side, but clean, safe and comfortable. Great location a few blocks from city center. You won't find many amenities, but perfect if you're looking for a cost effective hotel.
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Dear Mr Patrick M,
Thank you for taking time to review Travelodge Derry, We are really glad you enjoyed your recent stay with us and look forward to welcoming you again soon.
Regards,
Travelodge Management.
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I was on edge about booking this hotel as I was travelling with a baby but I'm so glad I booked this hotel as the staff couldn't do enough to help use. The lady on duty Leanne acknowledged that we had a small baby with use and she gave use a quiet room to the back of the hotel, she...
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Dear Mary K,
Thank you so much for taking time to send such positive feedback, It's always really nice to hear the positive comments which people don't always have time to do.
I am really glad you enjoyed your visit to Derry and your experience in staying with us here in Travelodge Derry
I will pass pass this feedback back...
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We have just returned from visiting my daughter at Uni in Derry - the hotel is in desperate need of re furb, but was excellent value (we did book in advance) - the hotel is very central - but it was the STAFF who did it for me - they were so helpful and friendly - I have been to...
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Good Afternoon Susan f,
We appricate you taking time to review our hotel.
All of our rooms are now undergoing referbishment to make our hotel more up-to-date and modern. We hope to show you a different side to our hotel rooms if you choose to visit Derry again.
I will also pass on you comments about our Travelodge Staff as...
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I was Kind of on the edge of booking this hotel after reading some of the reviews posted on here but I booked anyway and I'm so glad I did. I stayed here for a event which was held in the City Hotel just around the corner and I saved £59.00 by staying at this hotel BARGIN!!
The receptionist on...
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Good Evening Linda,
Firsty thank you for taking time to forward feedback following your recent stay.
It's always great to hear back on a positive note and I will pass your comment's onto our hard working team and including Leanne. I trust if you visit Derry again you would stay again with Travelodge. We look forward to hearing from yuo...
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Having slept in LOTS or travelodge's over the past few years, I have to say this was the most comfortable stay I've had.
The member Staff on reception (young dark haired girl) couldnt have been more helpful. 3 of us were sharing a room - 2 of which are total tea genies - she gave us loads of tea,milk and...
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Dear Sharon,
Thank you for taking time to write your review, Its really great to here such positive feedback regarding the hotel and our team. I will pass on your comments to our hard working team.
We look forward to welcoming you agin soon Sharon.
Regards,
Travelodge Management.
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We arrived 2 hours early at the hotel and were told we would have to pay $10 to check in early so we said we would walk around and come back later.
When we did come back the receptionist checked us in, then proceeded to show us a map of the area and explain the local attractions to us even...
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Dear MarkH,
Thank you for your positive feedback following your recent stay in relation to nice rooms with high ceilings and comfy beds. We also take on board your comment's reference noise as we are in a city centre location and have the possability of having some noise due to our location in a few of our rooms.
Your comments...
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As good as it gets. Very friendly and helpful staff. Rooms were impeccable. 7 of us stayed on business and we all thought the same
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Dear Troiples,
Thank you so much for your positive feed back in relation to our kind friendly and helpful staff as we take great pride in our customer service. We greatly value feedback and appreciate you taking time to post this review and look forward to welcoming you again in the near future.
Regards,
Management
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The staff was rude unpolite,it was a red hair women really rude and not helpfull and not nice,i think she was the manager cause she had a superior personality compare with the other guy.she was relly rude,i have put the sign to not disturb on my room to sleep till late,and the cleaning guy it was a pakistani was going...
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I’m not even going to take this review as a serious one as we excellent costumer service here at the hotel and because none of our members of staff here have red hair and as for the comment on the cleaning man "IT WAS A PAKISTANII" I find it highly disrespectful and rude.
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