There seems to be a lack of communication between staff, as the reception staff who dealt with us on arrival weren't clued up to what booking rate we had paid for in advance nor were they sure that they could store our bikes inside. .. both points I had clarified on the phone 2 days earlier. However..., a really nice... more

we arrived in Derry on Tuesday morning, stopped at the hotel to find out the checking in times, we knew it was the afternoon but weren't sure about the time. The receptionist offered to look after our bags till we came back at 2.30pm. Both receptionis were very pleasant and helpful. Our room looked over the Bogside, and was better... more

This hotel has a great location and meets all your needs for a short break. Rooms very clean and spacious, tea making facilities, trouser press (would have preferred iron) and hair dryer, bath/shower room good and towels and room cleaning done daily. Breakfast was great for £5 extra, full selection of breads, cereals, drinks as well as a full fry... more

Clean Friendly Great Food Great location Would stay again more

I recently stayed in the Tower Hotel as we were having a short break in L'Derry to visit family and friends nearby. I was really impressed with the helpfulness and politeness of all the staff. We have a toddler and the staff were so helpful making sure he was ok with his bed, food etc. The food was exceptional. We... more

Every corner is cut to keep costs down. Cheap look to the room -- think Travelodge without the charm or elegance but at three times the price. Smelly bathroom with a dirty black plug hole in the bathroom and a nasty, plastic shower curtain. Breakfast not included and the grubby hand marks on the glass door into the dining room... more

This hotel is sort of a non-event. We enjoyed the view of the bogside and the lobby is very nice. But the hallways reeked of (rubbing alcohol?). It was an overpowering stench! Luckily, the rooms didn't smell. This hotel is all about the location, which couldn't be better. We arrived just before 7pm and there was no free parking left... more

Great Location-right in the city centre! Hotel Receptionist was ignorant and didnt really know what she was doing!! Rooms were lovely and hotel interior was gorgeous. Would recommend as its in a good location+lovely interior. Found it a little expensive though. more

Rooms in hotel were large, clean but warm windows only open slightly Staff at reception very helpful & hotel in a great location but the worst thing has to be the Food ..... Terrible breakfast,no staff to serve,tables full of half empty plates more