I stayed here for two nights while in Belfast for a work conference. I was disappointed with this hotel, a friend had recommended it to me. The staff were all pleasant and helpful. The breakfast was very good but I found the dinner menu bland. The room was clean but TV remote didn't work, and the light flickers. My view... More

My family had a graduation meal at the Glenriver restaurant. Initially I thought the service was very good but as the evening progressed I changed my mind. I was brought the wrong meal and when It was corrected, the dish was set down unceremoniously and the steak, peas, and plate were all cold. As I had already complained I didnot... More

Great location. Fantastic kippers for breakfast. Really nice and accomodating staff. More

My boyfriend and I were at the hotel for a wedding, we stayed for the night, rooms were very small and we must have been above the kitchen because the room smelled like bacon. The whole wedding was brill and service and food was excellent, but the bar closed early and residents bar took a long time to open and... More

we got back from belfast yesterday 24th november 2011. we went on the 21st we had an excellent stay the hotel is lovely the staff are pleasent the hotel is spotless.the food is good. we had no problems at all. when we left the airport we arrived early and the rooms we had booked were vacant so the receptonist let... More

Stayed in Balmoral Hotel again last night and it continued to disappoint. Yes it is just a 3 star hotel and it was a one night business trip - but surely clean and comfortable is not too much to ask for. Firstly, the hotel cannot match internet booking rates - so use tripadvisor or booking .com to save at least... More

Me and 7 others have recently stayed in this hotel we couldn't of booked a better one . Staff where so friendly and where more than willing to help everyone was always smiling and happy. The food also was 10/10 as we ate in the hotel the whole as the quality, amount of food and price was fantastic. Some reviews... More

The hotel is not signposted from the main road, so even though we know Belfast very well, and were in the right ball park, it took us over an hour to find it. We arrived quite distressed as a result and what was to follow did not help. We had booked a "cuddles and bubbles " break for a special... More

We went out for a nice meal recently and to be honest, the service was terrible. They wouldn't let us sit in our chosen seat, then we had to ask for menu's. The food was delicious but our plates stayed on the table for nearly half an hour before we asked for them to be moved. When we asked to... More