I booked the spa day through a groupon deal for my mum as a birthday present, I have been to lots of hotel before doing this and as i have worked in hotels and sell hotels on a day to day basis so i am probably the worlds fussiest customer when it comes to spas. The car parking was free... More

Had to work away in Wales in and around Cardiff - first night Hilton - went to room door open - ground floor overlooking gym so could not open curtains - main bulb flickering on & off & needed changing- ordered ham & mustard sandwich - took 50 mins to arrive - cost £11 inc £4 tray charge - glass... More

The rooms are big but freezing. We had the heating on all night and it was never warm enough. The hotel itself is far from modern but is clean and the staff are way above average. Breakfast average. If you have to stay here ring ahead and ask them to put another extra heater in your room and crank them... More

We had a very pleasant weekend break here. The staff were very pleasant and helpful. The food was very nice (best Hilton breakfast I've had) - well cooked and flavourfull. Room was OK, although a little tired (probably due for a re-decoration). We will visit again........ More

Newport is not immeadiatly associated with a holiday destination but the Hilton is idealy situated for touring this area. The Hotel was clean comfortable with very good Gym pool and spa area. Sunday lunch was excellent as was the breakfasts. A nice touch was the bottled water in the room and the shortbread biscuits. In all a very nice and... More

Located just off the the M4, you would expect a lot of noise, but hardly any. Perfect location for the Celtic Manor. As you enter the main entrance folloew the signs for the health club (left), thats where the car park is.. not right! Check in was painless, and the Hilton Honors desk was fat and efficient. Rooms were typical... More

We have been to this hotel a few times, so when I found a very good offer through lastminute .com, I was really looking forward to a bit of luxury! We had a lovely girl check us in, very friendly. But after excitingly going off to the room, I was knocked back down to earth to discover a lot of... More

We stayed at this hotel for a weekend, for what seemed like a good price (£40 per room per night). At this price what we received was good, but I would not have been happy had I paid much more than this. On arrival the receptionist said 'You have been upgraded to a premier room'. This sounds all well and... More

Reception fine, settled into Room 112, telly on, chilling and working on laptop (£15 for 24 hour internet - how does any hotel get away with charging for the net) - when my telly went off. Then it restarted saying "Welcome to the Hilton Mr Lars Swedishname" - minutes later the Swedish chap unlocked the door and breezed in. How... More