This hotel was booked for somewhere cheap to stay while on a conference and it can't be denied that the location is great, right on the main high street close to the castle, shops, pubs and stadium.
However, there were continuous noises, I guess in the plumbing, at regular intervals and the windows banged from the wind. The parking in...
More
Thank you for your review.
I am sorry that you did not enjoy some aspects of your stay.
Parking is £9 per 24 hours which I promise is an excellent rate for Cardiff and other City Centres.
I apologise unreservedly about the shower. We knew the hot water was working when running if for 30 seconds or so. However it...
More
Needed some where cheap and convenient and it met those requirements.
It's was noisy in the room from some type of fan outside all night. Could cope with this but no hot water in the morning is not acceptable. As the reception is in another hotel I didnt have time to complain. The receptionist when I checked out said I...
More
Thank you for your review although of course I am saddened that you did not enjoy your stay.
Your headline states that it was dirty but it was not mentioned where so I cannot comment or agree on this. I apologise for there being a hole in the bed sheet. Our linen is sent to a professional laundry for cleaning....
More
When I arrived the sheets had not ben changed from the last occupant. the mattresses on both beds in the room were dirty, stained and lumpy. the duvets should have been binned years ago, they were filthy. somebody else's hair was in the shower. I couldn't get any hot water on the first day and on the second morning there...
More
I am very sorry the reviewer has not enjoyed their stay.
I did not find the room to be as mentioned. However I
do not wish to belittle the guests comments.
Therefore I will refund any guest who is not happy with
the room within fifteen minutes of arriving. I will also find alternative accommodation
if required. I give this...
More
I only stayed here one night and luckily because if it was longer than one night, I would have moved to another hotel.
- There was no hot water
- The tiny bed was hard and had no sheet to go between me and the very old doona
- The window in the bathroom didn't open
- It was noisy,...
More
I shall answer the guests comments in point form.
1/. There are individual water heaters in each room. They are all working so I am not sure why one was not when the guest used it.
2/.The bed is a standard sized single.
3/. We change the duvet cover after every guest which is an extra expense to us. We...
More
Myself and friend booked this for an overnighter during the tour of Take That.
Having read the reviews I took my own sheets/towels and cleaning wipes!! Need not have bothered, it was clean and the staff friendly.
The room was quiet and we couldn't smell the chicken.
Breakfast in the Sandringham was nice.
Parking was great, secure and right by...
More
Given the price, I was expecting a tiny little dog-box, but I was surprised to get a nice roomy accommodation.
First up, check-in is across the road at the Sandringham Hotel – not too bad, although there is no lift (at either place) so you will have to drag your luggage up the stairs to the 1st floor reception. The...
More
Hi stopped in this lodge on the 22nd of feb for 1 night with my son . Great locaton in the centre of cardiff , i feel the place could do with a lick of paint and also new stair carpets ,beds were not brilliant , also there was quite a bit of noise in the night ,also i could...
More
I stayed here for the Wales v England rugby international and was quite pleased overall.
This family run Apartment building is situated right in the middle of St Mary Street and for that reason it was perfect for our needs. A 5 minute walk from the stadium and a 2minute stumble from some of the best pubs and clubs Cardiff...
More
where do i start
well the location is very good (as long as you dont drive) situated as it is in the very centre of Cardiff, BUT (and its a big but) it is also right above a smelly greasy nasty fried chicken place, the smell of which permeates the lower floors (and possibly the higher ones too, but i...
More
I am sorry the guest has not enjoyed their stay. I will answer the guests views in point form.
1/. I do not belive the building smells of Fried Chicken but I will get the extractors and air freshener units checked out as this should not be the case.
2/. I have repaired the wires that were sightly showing. All...
More
No parking, no service, no access, poor heating, no ventilation, soiled blankets, uncomfortable old spring beds, noisiest sited lodge in Cardiff, fire hazard, no recommendation, no value for money , definitely pick somewhere else to stay
whoever owns this property should be ashamed of themselves.
More
Oh Dear.
I will answer the points as raised by the guest.
No Parking - There is no parking at this hotel due to its city centre location. This is clearly mentioned on our listings and guests are informed when booking by phone. We do have a concession with a nearby car park which is at a cheaper price than...
More
135 Reviews
138 Reviews
214 Reviews
