We stayed for 2 nights on a half-board basis. First, the bad news. We agree with other reviewers that the rooms need to be refurbished. There was black mould at the bottom of the shower door and the shower door did not close properly. The previous occupant had obviously had a pedicure whilst watching TV, as toe-nail clipping still on... more

We stayed ehre with out tesco vouchers for a romantic weekend away and were really impressed. The only down side was that they refered to my partner (became fiance during the trip) as my friend and had only set up the room for one person and it took a while to get additional glasses and pillows. Apart from this the... more

We always have until now stayed at the Holland House, but this was the first time we'd been since they were bought out by Mercure. And it really shows. Previously, the Holland House was a lovely hotel, with great efficient staff and brilliant food. The place was spotless and you were treated really well. We stayed for a weekend in... more

Stayed at the Mercure hotel with some girlfriends in January and had a great time, so i booked the hotel again and took my husband..Not such a good stay! Arrived at about 1830, tried to park the car in the hotel car park, no room and could not get out.. Very annoying. Rang the reception who advised there was a... more

I have stayed at the mercure Holland House on 2 separate occasions for spa breaks and both times have been very impressed with everything. The rooms we've stayed in have been huge with 2 different views over the city, They have had a sofa bed as well as a king size bed. Bathrooms are clean. The rooms do get quite... more

My husband and I stayed here for two night after our wedding. I told the hotel in advance that it was a honeymoon and they said that they would upgrade our room. When we arrived, we had been upgraded to the presidential suite, which was amazing. It was massive with panoramic views of cardiff and a massive comfortable bed. The... more

The room was large and clean and had a king size bed as well as an extra single bed even though there were only the two of us. We were located on the 11th floor in room 1108 and aside from the fact that there was black grot in the shower and the CD player constantly broke down (maybe due... more

After 3 years of regularly staying in Cardiff I decided to give this hotel a chance for my daughter's graduation. BIG MISTAKE. Bed was rock hard, no extras in room to make it feel 4 star such as bathrobes or slippers, not even a bottle of water. Toiletries were Mercure own brand in squeezy tubes quality of contents of which... more

Nice hotel, good sized rooms & reasonable price for the centre of Cardiff. Not sure whether I had a good view or not because the windows were filthy. And I was only on the 6th floor! Surely it wouldn't be that hard to clean them? Breakfast was good, with a wide selection - cooked, cereal, pastries, toast. Only 10-15mins taxi... more