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The Parc Hotel


Hotel class 4.0 of 5
Park Place | (formerly Thistle Hotel Cardiff), Cardiff CF10 3UD, Wales
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62% Recommend
3.5 of 5 stars 109 reviews
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All (109)
[ Date ] [ Rating ]
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2 of 5 stars
MerlinWestWales   1 contribution
Wset Wales
7 Feb 2010 | Trip type: Friends getaway New

Great hotel in centre of city. Newly refurbished - very stylish. Noisy air-con in rooms (why?) make full night's sleep impossible. Staff aware but same in all bedrooms. Ruined tyhe weekend - glad to get home. Breakfast extra (£14!) 200yds away £2.90 at Weatherspoons, Park PLace more

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4 of 5 stars
Lauralamb   60 contributions
Worcestershire UK
6 Feb 2010 | Trip type: Couples New

We had an overall satisfactory stay at this hotel and we would stay here again as it is super central to all the main shops. We normally stay at The Bear in Cowbridge to visit relatives in the Vale, but decided to try something different. The bill was cheaper than the Bear and although not as convenient for us as... more

Management response from
CRManagerthistle, CRManagerthistle

We are very pleased to hear your stay at The Parc was overall satisfactory. In regards to you points regarding the safety bath handles and fire exit doors, i will ensure all comments are passed onto the relevant teams to action. We value our guests feedback and ensure action is taken, thank once again and we look forward to wecloming...

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3 of 5 stars
MimiMagenta   7 contributions
Birmingham via Glasgow & Aberystwyth
2 Feb 2010 | Trip type: Couples

I booked this hotel as it was a cheap deal, around £45, and the location is as central as it gets. We were visiting Cardiff for a friend's birthday party at Tiger Tiger which is just around the corner - it is worth noting that the hotel is in a pretty lively part of town so you may hear noise... more

Management response from
CRManagerthistle, CRManagerthistle

I am writing to you in response to your negative feedback in regards to your recent stay with us at The Parc Hotel. I am sorry that your stay was unpleasant and did not meet the high expectations that you would expect of Thistle Hotels. . I have passed on your comments to the housekeeping team and action has been...

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4 of 5 stars
kewdos   2 contributions
Kew
22 Jan 2010 | Trip type: Couples

Our room was lovely and clean, modern, with a large comfortable bed. At first we thought it was good to be at the back of the hotel as Cardiff can be a bit noisy on Friday and Saturday nights, that was until a fire alarm went off in the building next door to the hotel, and went on all night.... more

Management response from
CRManagerthistle, CRManagerthistle

Thank you for taking the time to review your recent stay at The Parc Hotel. I was pleased to hear you were satisfied with your room and found our staff to be friendly and helpful. However i am disappointed to hear you had a restless stay with us due to noisy residents/neighbours. I hope this will not discourage you from...

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4 of 5 stars
LynjaneWales   5 contributions
Wales
21 Jan 2010 | Trip type: Family

The Park is on the corner of Park Place and Queen Street where all the shopping is, which is good. But its also close to a few night clubs and as is usual in such places the noise goes on until after 2am. I don't usually mind this, but in this case its awful. Don't book room 217 as it... more

Management response from
CRManagerthistle, CRManagerthistle

Thank you for your review on your recent stay at The Parc hotel. I was pleased to read that you were particulary satisifed with the level of service from our staff and the location of our hotel in terms of closeness to the main shopping centre however disappointed with your comments regarding your restful night with us and that surrounding...

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3 of 5 stars
Annime   14 contributions
Swansea, UK
17 Jan 2010 | Trip type: Couples

We stayed at the Park Hotel to attend a concert at the Millenium Centre in Cardiff Bay. The location of the hotel is superb and only minutes from the main shopping centre and literally over the road to the CIA if you are attending a concert there. We were attending a concert at the Millenium Centre out in Cardiff Bay... more

Management response from
CRManagerthistle, CRManagerthistle

Thank you for your review on you recent stay at The Parc Hotel. I would personally like to apologise to you for the inconvenience caused to you and that certain aspects of your stay did not meet your expectations. Feedback is important to us as we use it to further improve our services and standards. Apologies once again and i...

Lovely hotel
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5 of 5 stars
looking4wardtomyhols   20 contributions
Swansea, United Kingdom
4 Jan 2010 | Trip type: Couples

This is the third time I have stayed at this hotel since the re-furb now, and it is always a lovely experience. Having stayed there when the hotel was more of a traditional hotel, on my first stay, i was dubious as to how the new 'image' would work, however, the hotel carries it off very well, its is modern,... more

Management response from
CRManagerthistle, CRManagerthistle

Many thanks for sharing your feedback on your recent stay at the The Parc hotel, Cardiff. I am pleased that some aspects of your stay with us were pleasant and also disappointed to hear that you were not completely satisfied with the service provided at breakfast on your last stay with us. i will ensure your comments are passed onto...

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5 of 5 stars
Gray-Plymouth   2 contributions
Plymouth, UK
31 Dec 2009 | Trip type: Friends getaway

I have just returned from an overnight stay in the Thistle Parc Hotel, Cardiff It was a fabulous hotel, located right in the centre of Cardiff and just off the main shopping street (Queen Street). If you want to go shopping and then return to put your bags in then its no problem! The Reception Staff were very friendly and... more

Management response from
CRManagerthistle, CRManagerthistle

Thank you for taking the time to review your recent stay with us at The Parc Hotel, Cardiff. I am delighted with your feedback and pleased that you enjoyed your stay with us. Customer satisfaction is crucial to us and therefore we are welcoming to all comments whether positive or negative Thank you once again and we hope you think...

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4 of 5 stars
Gareth_From_Cardiff   10 contributions
Cardiff
28 Dec 2009 | Trip type: Couples

We stayed at the Parc hotel as it was easier to stay here overnight after doing our Christmas shopping than return home. Indeed it was a very nice stay. The hotel was refurbished over a year ago due to a fire, and it has been upgraded to an excellent standard. We checked in at reception, not a massive fan of... more

Management response from
CRManagerthistle, CRManagerthistle

Thank you for your review on your recent stay at The Parc, Cardiff. I was delighted to read that you had a pleasant stay with us and that we were able to cater for your needs. Customer satisfaction is crucial to us and therefore we are welcoming to all comments whether positive or negative

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4 of 5 stars
PHOEBESMUMBucks   1 contribution
Bucks
13 Dec 2009 | Trip type: Friends getaway

Excellent hotel, staff very helpful, very central location, comfortable beds, breakfast was good food, and plenty of it! Made everything easy. Would recommend. more

Management response from
tthistle, Customer Relations

Thank you for taking the time to review the The Parc hotel, I was very pleased to read that the hotel met your expectations & that you enjoyed your time with us. I will be sure to pass on your feedback to the hotel team.

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The Parc Hotel Also Known As

  • Parc Hotel Cardiff
Address: Park Place | (formerly Thistle Hotel Cardiff), Cardiff CF10 3UD, Wales
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