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Holiday Inn Cardiff City Centre

3.0 of 5
Castle Street, Cardiff CF10 1XD, Wales
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Holiday Inn Cardiff City Centre
Ranked #23 of 86 hotels in Cardiff
4.0 of 5 stars 192 Reviews
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192 reviews from our community

What travellers say about this hotel
  • Millenium stadium(8)
  • Car park(6)
  • Very good(6)
  • Really good(3)
  • John Lewis(3)
  • Very clean(3)
  • Quite small(3)
  • CUSTOMER SERVICE(3)
  • Central location(3)
Traveller rating
    48
    75
    44
    15
    10
Only show reviews for Family (27) | Couples (60) | Business (43)
Date Rating
Twickenham, United Kingdom
Contributor
19 reviews 19 reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 24 May 2012 NEW

stayed here for one night on business. the rooms were comfortable. the breakfast was really good. the bed was comfortable and room quiet More

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Lancashire
Top Contributor
51 reviews 51 reviews
Reviews in 28 cities Reviews in 28 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 22 May 2012 NEW

We stayed for 4 nights at this hotel, 2 nights as part of a retired group annual reunion and 2 nights on a couples break. The hotel is ideally located in the city centre next to the Millennium Stadium and Cardiff Castle, and a short walk to the fantastic shopping centre and multitude of restaurants. Check in was quick and... More

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USA
Top Contributor
70 reviews 70 reviews
Reviews in 65 cities Reviews in 65 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 19 May 2012

This is the hotel to stay when going to Cardiff. The stadium in directly next door for futball and other sports or venues. Decent area and within walking distance of just about everything. Rooms and clean and neat and hotel is well kept and in good condition. Good fitness center too. More

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Blarney, Ireland
1 review
5 of 5 stars Reviewed 17 May 2012

Good rooms, great location, fantastic staff. I was astonished at how many staff there were, both at reception and in the restaurant. The hotel manager was always around too. More

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Dawlish, United Kingdom
Contributor
15 reviews 15 reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 16 May 2012

Stayed here for two nights at the end of April 2012. First off good, secure parking on site and quick efficient check in. Our room was clean and well equipped with iron and ironing board, toiletries and plenty of towels. There was a choice of soft and hard pillows as well as a good sized flat screened tv. Enjoyed our... More

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See 2 more reviews by CurdworthColt for Cardiff
Cardiff, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 16 May 2012

I stayed here on business at the beginning of May. The Hotel staff were all very polite and friendly and helpful. The room was very clean although a bit small , it was a double but I was staying on my own , it would have been very cramped for two people. I ate in the restaurant and had a... More

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Brighton, United Kingdom
Contributor
15 reviews 15 reviews
Reviews in 3 cities Reviews in 3 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 13 May 2012
1
person found this review helpful

My friend and I planned a last minute bank Holiday weekend away - and this hotel came up at one of the better rates with the better locations. Our room was clean and over-looked Cardiff City Stadium. The beds were comfy and I slept well, besides the cleaning staff just walking in and waking me up. They came back again... More

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See 5 more reviews by ToriToriToriTori for Cardiff
Richard Platts, General Manager at Holiday Inn Cardiff City Centre, responded to this review
16 May 2012

Thank you so much for your review and choosing to stay with us here at Holiday Inn Cardiff. I am glad to see that you enjoyed your stay with us. Please be assured that your comments re being disturbed have being addressed, I appreciate your feedback on this. My team and I look forward to welcoming you back in the... More

Dublin, Ireland
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 12 May 2012

This is a City Hotel near the Castle, shops, restaurants, bars. As usual with the Holiday Inn brand you get what you expect: a well managed Hotel with few surprises,... this is why I use the brand frequently. The rooms are comfortable, clean and more than adequate for the business traveller. There is on site parking. More

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Lincoln, United Kingdom
1 review
2 of 5 stars Reviewed 10 May 2012

Not a great stay!!!! The bar staff were quite rude on the Saturday afternoon and said they wanted to go home, not great customer service!!! In the afternoon 6 of us decided to order lunch, 3 of us wanted the chicken goujon wrap mainly because of the sweet potato fries however when the food turned up there were no sweet... More

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Richard Platts, General Manager at Holiday Inn Cardiff City Centre, responded to this review
16 May 2012

Thank you for your constructive comments and I am sorry that your experience with us was clearly not up to our usual standards. Please be assured that I have taken your comments and fed them back to the team so that we ensure that instances such as these are not repeated for future guests. Feed back is important to us... More

Bucks Cross, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 May 2012
1
person found this review helpful

Stayed here for one night and was very happy, tea/coffee in room and overlooking Bute Park,staff very nice and quick check-in-everywhere on hand/shops/castle etc-room fit for our needs-There are groups of Hen parties next door to us,but did not bother us, I guess if you were older then you may want to change rooms, would def stay here again ** More

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Additional Information about Holiday Inn Cardiff City Centre

  • Holiday Inn Cardiff
  • Cardiff Holiday Inn
Address: Castle Street, Cardiff CF10 1XD, Wales
Price range (per night):* INR5,016 - 13,319

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Holiday Inn Cardiff City Centre
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