This is great if you plan on hitting Cardiff's central sights or need somewhere to crash with easy access. But like most people I did find it a nightmare to see the entrance, and the obscure maze that is the lift system taking you up to the reception (without even the smallest of signposts to the desk) was a tragic... more

This is better than a travel lodge or Premier Inn...It calls itself a "Boutique Hotel" but too many places these days think they can put down some laminate flooring, an Lcd flatscreen Television in the room and a couple of so called arty pieces about the room and call it Boutique. Boutique hotels are more individual and have more character... more

I stayed at the Royal Hotel in October of 2008 for 8 nights, and loved every minute of it. The room was clean and very large, the bathroom was spotless with an oversized bathtub and quailty soaps, shampoos and bath salts were provided. The sheets and duvet were sumptuous and very clean (you know a hotel's beds are clean when... more

I was expecting big things for this stay and I must admit I am a little disappointed. I found it really hard to find the hotel as I was walking along the street and the entrance is so understated I actually walked past it twice. The hotel is virtually over Edwards and O'neills bar and you have to ring an... more

Problems all started while trying to book the room online. Their website would not accept a good credit card at their best price offer. We phoned and was sold a good rate for 2 rooms, 2 nights, and the third night free. When checking in the desk informed us that our evening meals were included in our rate. This was... more

The room was quite pleasant but being right in the city centre was pretty noisy at night. Despite paying for bed & breakfast, an additional £7 is placed if you want a cooked breakfast for which you get no choice and the quality is poor. The hotel has no parking therefore there are additional charges to pay for. Departure time... more

A bad start - the lift to the reception area, which is on the second floor, was not working. Things went from bad to worse. Our room on the 4th floor was very bare and unwelcoming. Very small window, high up, with no view other than a filthy window pane. We asked for extra pillows and they were obviously in... more

We booked two nights at the Royal Hotel for it's proximity to the Millenium stadium, 'next door' parking and it's clearly totally inaccurate advertising spiel. The hotel is located on the 2nd floor of the building, accessible by a front and back doorway and an inadequately small lift. There's an open metal 'fire escape type' stairway which is the only... more

Stayed here with my friend for the Oasis concert, hotel kind enough to allow us to check in early, nice room, excellent powerful shower, comfy bed. We are two big guys so I guess the room could have been bigger but that will not stop us returning should we be back in Cardiff. We booked throught the web and had... more