Awful experience, hotel is in serious need of a lick of paint and a refurb.... Hotel room was drab and dirty, bed and pillows uncomfortable, shower seal was black with fungus and the floor was grubby. Breakfast was a rip off..... One word to sum up ..... AVOID More

Stayed for two nights, whilst attending a family wedding. The staff were friendly and helpful, checking in was very quick. We stayed in a triple room which had ample room for the three of us. The breakfast was very good, which a selection of cereals,pastries,fruit,juices and a cooked breakfast if you wanted it. Would definately stay here again. More

From the moment we arrived nothing was too much trouble. The staff are friendly, cheerful and willing to help - best staff (include reception, bar, restaurant and housekeeping) I've ever met with only 1 manager who seemed a little less affable. . Restaurant meals were adapted to our taste and were perfectly cooked. Breakfast is self service but all items... More

I visited on a Saturday as an evening wedding guest and had a perfectly satisfactory stay. Although there were a few rough edges, such as the lift call lights not working properly, the whole hotel feels very well furbished for a 3-star property, and the lobby/bar area has a nice open feel to it. Check-in was very quick and efficient... More

Taking 40 people to a hotel is likely to be a problem as you cannot please everyone all the time. The sun seemed to shine on us because rooms were clean and comfortable and the dining room staff welcoming. It was well located to take the coach out everyday for three days to various attractions. The food in the hotel... More

A really lovely location with goid access to city centre although that is all that is good. On arrival the man on reception was un-welcoming, rude and seemed to have a rather negative attitude towards his position. Any member of staff that we had contact with made us feel like we were an inconvenience, even upon checking out. We stay... More

I was lucky enough to win a two night stay from Legacy Hotels and opted for this hotel as I wanted to visit the National Museum of Wales at St Fagans and also Blaenavon Steel Works and Big Pit all of which are easily reached from here. The room was very pleasant with not only the usual furnishings but also... More

Just got back from a weekend this hotel, and found it very good, the room was warm clean & tidy all you need for a stay close to Cardiff. The staff were first class friendly & helpful the breakfast was hot well cooked service by the waiting staff was excellent first morning and buffet style second morning both spot on... More

We were just staying one night after visiting family in Cardiff and so only a place to lay heads and for that it was fine. No better or worse than an average Travel Lodge etc and so adequate. Staff were very helpful and friendly but whole hotel was really cold, including our room. We asked for a heater and one... More