I stayed here as part of a group of 7. The room and bathroom were clean and a decent size. We had a table booked but were asked to move it back by 30 minutes which was fine but when we got to the restaurant it was obvious why. The service was extremely slow in taking our order and then... More

We visited Windsor for the Royal Windsor Horse Show and although the location of this hotel is very good we were on the whole disappointed. The Bathroom was good with a very good shower. The bedroom was small and although the windows had '3 layers' they were not triple glazed. The outside layer was permanently stuck half open, the next... More

While visiting Windsor Castle we thought we should experience high tea. The restaurant at the Harte and Garter Hotel offered a pricey "high tea" with scones, clotted cream , tea sandwiches etc . Service was poor, and slow for a restaurant that was not busy. Food quality wAs less than impressive. They used paper napkins....really? All for £19.00 per person.... More

We went straight from Heathrow to Windsor and were welcomed at the Harte and Garter, though check-in time was not for several hours. It is located in the heart of the town, right across from the entrance to Windsor Castle and near pubs, shopping, and other attractions. The rooms were comfortable, the staff exceptional.

From the moment we walked in to the second we left we were made to feel welcome and nothing was to much bother. We had a view overlooking the castle which my husband enjoyed watching the hustle and bustle of Windsor while I got reay for our night out (normally he waits in a hotel bar).We had drinks in the... More

Upon arrival we learned that there is no parking at the hotel, whether this was down to us not researching enough or the hotel not advertising the fact I don’t know, but help unloading the car had to be requested rather than offered and the car park some 500 meters away is extortionate at £20 a day. To make matters... More

Stayed with my partner for 2 nights, a mini break to treat ourselves. The location could not be better right opposite Windsor castle. We had room 109 and it was fantastic, really comfy bed. We treated ourselves to a cream tea in the hotel and couldnt believe what great value it was Staff really friendly and helped us with directions... More

Myself and my boyfriend stayed here for one night over the May bank holiday. We got a good deal on a website that included breakfast and a late checkout for 2pm. On arrival, we walked into the lobby which is quite nice and chic modern. We were greeted by a less than enthusiastic receptionist (very much so "computer says no"... More

Stayed here in May 2013 and was very disappointed. Sink was blocked and called reception to sort it but was told as its Saturday, the maintenance team don't work and will be looked at on Monday. I was offered to change the room which I was not prepared to do as my wife is over 6 months pregnant. I also... More