Had a fabulous weekend here for my husband's birthday. Overall facilities very good. Food excellent. However on last morning (Monday) we did wait a very long time for our breakfast although on our complaining the management couldn't be faulted in their efforts to apologise. Spa facilities excellent - especially liked the inside/ outside hot tub! More

arrive about 11=30 on the saturday , met by frendly staff and given key to room early . found room to be a bit on the small sizes and bathroom evan smaller ,use the spa that afternoon and 2 of the 5 rooms were out of action ,but other 3 , would have been enjoyable , if it went for... More

I stayed here overnight whilst attending a Christmas party. When checking in it was very busy and I noticed there were 3 separate company Christmas parties taking place that night so i was expecting the hotel to be noisy overnight and perhaps service levels to be somewhat compromised. I was very pleased that the room I had was very nicely... More

I booked this hotel for part of my fiancee's 30th birthday, for 1 day/night. The deal included lunch, dinner, breakfast and 1 treatment each which cost £99pp. The hotel is in a beautiful area and very quiet. We stayed on the Sunday and the hotel was half empty meaning it was very peaceful. The food was lovely and the staff... More

The hotel is old and tired, the carpets dirty and old, the rooms small and beds very uncomfortable, creaky and on a slope. Worst of all they gave us a room with 7 large air conditioning chillers outside the single glazed bedroom windows. It was like sleeping on an aeroplane. We asked to be moved and spent the night in... More

First impressions are generally determining one's overall rating. In this case, I should make an exception. My first impression here was one of 'waauw'. Nice building, plush carpets, very British deco and all blending nicely into the area. My room was quite large, flat screen tele (with a dramatically bad screen quality, though), ballroom bathroom and, again, all the British... More

The hotel was ok, poor in comparison to other Macdonald hotels I have been too. Rooms were average. The best bit about the hotel was the food - very good and the breakfast was lovely. The lounge area of the hotel was nice, although cold to sit in. The biggest let down of our break was the spa- we actually... More

Stayed here with my other half after our work christmas party in December. The location was great for us as we travelled up from Guildford and were dining at the racecourse in the evening. Lobby had a nice oldy worldy feeling and was well decorated for Xmas. We had a drink in the bar as well which was good although... More

Me and my husband booked to stay in the Berystede Hotel this weekend as a last minute decision. From beginning to end we were treated very well. The hotel and spa staff made sure that we were looked after and all needs were met. We didn't want to leave the spa.. a range of different treatments available and different rooms... More