Rooms are tired, but clean, warm, quiet and comfortable. They have all necessary amenities. Staff at reception, in the bar and in the restaurant extremely helpful, knowledgeable and friendly, despite being very busy on a Saturday night. Nothing was too much trouble. Food was of good quality, well cooked and plentiful. Drinks reasonably priced. Hotel in easy reach of Ascot... More

The whole place needs an urgent refit. Decor in the room and corridors was like being back in 1980. Reception staff welcoming and friendly as are the bar staff. Restaurant staff a different story. Unhelpful, slow and manager "too busy" to sort out issue with our bill! Food very poor. Breakfast staff were good and food better, but after a... More

Used Premier many times,always satisfied until Ascot.Grotty hotel needs ripping apart and starting again.Room small,shabby,bathroom very basic.Noise all night from water/heating pipes banging,also in evening from kitchen extraction unit. Staff good,breakfast good More

This is the first negative review that I have written but I have just been reminded of the night I spent here and felt I had to comment. I stay at premier inns and budget hotels quite regularly and always find them quite standard. Not here. The reception was chaos, check out took us one full hour to complete and... More

Spent one night here last week. Staff very friendly but the decor desperately needs touching up. Paint peeling in the bathrooms but as always an excellent night's sleep in Premier Inn's excellent beds.No real complaints at £34 a night. More

Being a bit of a snob I would normally never stay at a budget chain hotel, but I was so surprised at what fantastic value that Premier Inn offer and supply, that I would now, not hesitate to stay again. Clean and tidy rooms, a good standard of food, very friendly and helpful staff etc....ok so the Inns are normally... More

I've been staying at this hotel quite a lot recently with work and I've always found it to be great. The staff are incredibly friendly and helpful (I've chosen to stay here rather than the nearby Hilton for just this reason!), the bar and restaurant are just what you need at the end of the day and the rooms are... More

Great stay, staff excellent room clean, but found £99 a bit expensive for a premier room on a winter night. More

I thought yes OLD but looking past that the bed was fab, the staff helpful and the food was good, for £29 pre booking not bad at all! More