We booked through an internet site and said we would be arriving in the afternoon. Unfortunatly when we arrived we found that the reception area was locked. We had to call a mobile number which was posted on the door, this went streight to answer phone. After a long wait in the cold we managed to get through to a...
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Retreat Inn had no record of our on-line reservation - but accommodated us nevertheless as a walk-in (thankfully it is not high season - but we could have been stuck had it not been November). Beds were okay but the bathroom was a big turnoff. It was not clean and will never ever feel clean - it really needs renovation....
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The Retreat Inn is in the midst of a refurbishment and quite frankly it needs to include the staff because they just didn't really know what they were doing.
Initially I booked a twin room and was then offered a double, which was inappropriate when I asked for a twin they then offered me a completely unrefurbished family room. On...
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