I've known the White Hart since I was a teenager and am very fond of it. My parents eat frequently in the restaurant and love the great value carvery lunch deal which is barely more expensive than eating typical pub food in much less elegant surroundings.
We went last Sunday for lunch. Mum and I both have 'Tastecards' and The...
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Stayed here overnight for business, a clean and pleasant hotel with a decent bar and ample breakfast facilities. The staff are for the most part helpful and the location in terms of the town centre was very helpful.
However, the bed is far from comfortable, with the pillows lacking any support or comfort and the duvet seemingly low quality. I...
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We spent Christmas 2011 on a Mercure three night package at the White Hart beginning on Christmas Eve.
We really weren't sure it was a good idea but generally the staff went out of their way to try to make everyone welcome and give the whole thing a festive air. There were mummers during dinner on Christmas Eve, a Salvation...
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Dear Reviewer
Thank you for choosing the Mercure White Hart for your Christmas Celebrations and for the positive and constructive feedback which has been shared with team.
I was happy to read that the entertainment provided was to your liking as it is important that we have the right entertainment during this Festive period to everyones tastes either musically or...
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I stayed here for 3 nights so it was not cheap. I couldn't believe that they would not waive the £5 car parking fee. That sort of pettiness always leaves a sour taste.
The hotel room was well equipped and clean but the decor not to my taste. The heating is by using fans which makes heating the room a...
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Dear Reviewer
Thank you for your feedback following your recent stay and apologies for not meeting your expectations on this occasion, however thank you for your kind words about the breakfast on the first morning. The breakfast menu is available alongside our hot buffet offering haddock, kippers etc and I can only apologise that a menu was not readily available...
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The Hotel is 'OK' - but far from 4 Star.
Location in town was very convenient.
I always hate the check out argument at any hotel when the rate for the room is not what the on-line quote says.
Breakfast was nice.
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Dear Reviewer
Thank you for letting us know of your experience with us and apologies for the error with the billing upon departure.
Upon investigation this was due to our F&B and Rooms IT systems not picking up the inclusive rate after the room types were amended, however I was pleased to see that this was rectified once the receptionist...
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There was a time when every city and town had a first class hotel - The Grand in Bristol, the Adelphi in Liverpool, the Queens in Leeds and the White Hart in salisbury. It was the place where accountabts took moring coffee, bankers lunched clients, retired gentry and their wives took afternoon tea and Round Table and Rotary held their...
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Dear Reviewer
Thank you for posting your feedback both with us and on line, having been in hospitality industry for over 20 years it was pleasing to read that both the welcome and recently refurbished bedrooms and lobby are appreciated by our customers.
I would also like to confirm that the appropriate actions are been taken with the reservation team...
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Very happy with a city centre hotel, close to all shopping and walking distance to all city sights. Breakfasts are excellent, and they have very good rooms with four posters available, very comfortable though didn't stay in one this time
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Dear Reviewer
Thank you for letting us know of your recent experience whilst staying with us earlier this month.
It is always pleasing to read that we not only offer a close proximatey to the city centre for shopping and historical centres but that we can offer a comfortable stay with a great breakfast to set you off on the...
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First time at this hotel, the main reason for booking was the fact that it had a car park and was 5 mins from the city centre. Alot of hotels here dont have parking. The hotel itself was really nice and i have to say that the bed and pillows were the comfiest i have slept on all year on...
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Dear Guest
Thank you for your feedback concerning your recent stay at the White Hart Hotel.
We take pride in the fact that we can offer a comfortable stay for our guests and the added bonus of ample car parking make us a popular choice when visiting Salisbury and surrounding areas.
I hope that we will be able to welcome...
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