booked 3 night stay for husbands birthday and annervesary sorry to say very disappointed waited 40 mins for breakfast, on booking said dogs were allowed anywhere except resturant but when we got there were told only allowed in bar after 9.30pm. Saturday night they held wedding there if you were not invited you might as well been could still hear... more

We stayed overnight with dinner simply because we like the hotel and area. Our room was comfortable and clean as always. Dinner was excellent and good value. Some staff changes since our last visit but this did not matter as all staff seem to have a positive attitude. We are always made welcome and immediately feel at home. Looking forward... more

I stayed in the norfolk arms for only a couple of days as i was doing a long distance journey and decided to have a rest for a couple of days before getting back on the road again. The hotel is a beautiful georgian building which is close to Arundel castle. the room was cozy withh an en-suite bathroom and... more

Four of us arrived on Bank Holiday Sunday looking for a B&B to stay in for one night only. Having called in at two other hotels, we were advised that there were some rooms still available at the Norfolk Arms. We were surprised to learn that there were in fact about half a dozen rooms still available and that they... more

My husband booked this just a couple of days in advance. First the negatives....our premier £145 room was at the top of many stairs (no lift). The large room's decor was enough to give you a headache with large floral print on all walls and matching print on the heavy draped curtains. The window sills were rotting and the furniture... more

We booked via the internet and were contacted by a member of staff that there were no standard rooms available only deluxe for which there would be a supplement. That was not a problem until we experienced the deluxe room. The room itself was ok, very large well equiped and as being a period property you would expect old style... more

Booked a deluxe room here for one of the nights of the Arundel Festival to see Level 42. The hotel location was great, right in the middle of the town which had on a street fayre every day during the bank holiday and walking distrance from the castle. Very disappointed with the room. Paid £140, got a fair sized room... more

We spent a very uncomfortable night in room 18 with our two children (both under 3) none of us slept until midnigt when the wedding disco finished and the bedroom stopped vibrating....Shame the hotel omitted to tell us this before hand. Room Cost £140 and was probably worth £90-100...if you could have slept there...very disappointing response to our complaints -... more

Every year I organise a school reunion. The Norfolk Arms proved to be an excellent venue in every respect. The staff in particular went out of their way to be helpful. For example the 'lads' wanted to stay up late to chat, as they do, the only problem was the bar closes at 11pm. The Manageress on duty made sure... more