Good afternoon Thank you for your comments. I have always been fair with my responses to reviewers comments regarding the building and décor, and whilst it is clear that some investment would not go amiss and, as you would have undoubtedly read our reviews, the Hotel would have been as you expected. Various owners over the last 200 years or... More

Good evening, Thank you for choosing to stay at the Norfolk Arms Hotel, it is good to know that you were comfortable and enjoyed a good breakfast - it is very rare that our room rates do not include breakfast. When you come again, do please ask for a room in the main house, we only have 20 out of... More

Good Evening, Thank you for choosing to stay at the Norfolk Arms Hotel, I am delighted to hear that you were comfortable in your lovely big room, and had a good stay. For future reference the ones at the front have a much better view! There are a lot of super places within walking distance of the Hotel, which makes... More

Good Afternoon, Thank you for choosing to stay with us - and its good to hear that you were comfortable and that my team looked after you well.. The Living Social deal is spectacular value at £109.00 to include two nights accommodation, dinner for two with a bottle of wine and a cream tea each on your day of arrival... More

Good Afternoon, Thank you for staying with us recently, we are in a fabulous location in the town centre with free car parking and wif-fi - and as you say the Hotel is a lovely old building with lots of special features, though I do appreciate that we would benefit from a refurb. Its good to hear too, that we... More

Dear Terry, Thank you for choosing to stay with us and I am so pleased, that despite your very late arrival you felt cared for and had time to relax and were ready for an early start the next day! When you next stay in September, do try one of the rooms in the main house, they have loads of... More

Dear Gemma, Thank you for your lovely review and photos - I expect you feel well and truely married by now! The whole team thoroughly enjoy the atmosphere in the hotel when a couple get married in our lovely old building, and Christmas weddings are always a bit special! I am so pleased that you felt supported throughout the planning... More

Dear Crispin, Thank you for staying with us recently, I am pleased that overall you enjoyed your visit with us and am glad that we were able to resolve the vegetarian sausage issue - I am sorry we did not have them for your first morning, and I am sure the slightly earlier start to your day enabling you to... More

Dear RObbie, Thank you both for staying with us earlier - I am delighted that all in all you both had such a good stay on a break which offers spectacular value - I don't know how we do it either! The good news keeps coming, as we are proposing a similar 'package' in May, so keep an eye open.... More