Sadly, we were allocated a room in the 'modern' wing of this hotel. I use the word modern loosely, as it was a bit of an 80's time warp. The room featured hideous, dated and fading decor that is desperately in need of full modernisation. It's a dark dingy little room as well. It was only a place to sleep... More

Stayed here 2 nights B&B. Very comfortable large twin room with comfy chairs and flat screen telly. Bathroom O.K. but only shower over bath which wasn't the best shower I've ever had.Good breakfast with plenty of choice. Friendly helpful staff.Very atmospheric olde worlde hotel. Only drawback, there is no lift,we were on the 3rd floor! Do ask for ground or... More

My friend and I had rooms in the courtyard annex. The rooms were clean and comfortable although an indication of the room numbers outside the two annexs would have been useful as it took us some time to find our rooms. There is ample parking and the hotel is ideally situated in the town. The bar was pleasant and the... More

This is our third stay at the Norfolk Arms as a couple, although my boyfriend has visited many times with his family over the last 15 years. From the moment you go to check in you are made to feel very welcome. Every time we visit the staff are extremely helpful and friendly. There is a lovely lounge area with... More

We booked at the very last minute for New Years Eve and had such a lovey stay and a great time. We arrived at 3 and booked in to be told that tea, coffee and cake was being served in the lounge. In front of a lovely real open fire, pure bliss. Every single member of staff in this hotel... More

Stayed for a second time in December. We had a room in the annex. Plenty of free parking, centrally located for access to the town. An ample breakfast to set you up for the day. Comments about it being dated - it's a coaching inn with origins in the 17th century and therefore does have charm. Can't be beaten for... More

We had what was described as a cosy room, which it was, however the room was a little tired and the carpet had a few stains on it. The bathroom was spacious but the place on the wall where the shower head goes was very dirty. Breakfast was included but had we not stayed the night the breakfast would have... More

Apart from taking 240 Pounds from my card, after previously having paid in advance, a good check in experience, it was all downhill from there on in, or should I say, uphill. We were assigned a room on the top floor, room 16, mind your head as you enter, should you be elderly or have difficulty breathing, you may need... More

Stayed at the Norfolk Arms while on a business trip. The room was tired looking with peeling wallpaper, and the creaky bed had seen better days. My room was at the front of the hotel overlooking the High Street and the period windows did not provide any sound insulation whatsoever. The staff, however, were frendly and the restuarant food was... More