Stayed just one night. Arrived a bit early and the receptionist hadn't come on shift - the duty manager was still learning the job, so although we couldn't check in, we were given our key and allowed to go on into our room. Quite small and furniture rather dated, but it was clean and had a large flat screen tv... More

Booked a room for our Wedding evening reception - but got messed around by the staff there, couldnt get in contact with them, they wouldnt confirm the price, and then they tripled the original quote when we eventually got hold of them. Very bad service, would not reccomend booking any events with them, or even any other hotel in their... More

We pulled up after a tiring day out at drayton manor (a 25 min drive) into a space immediately outside the hotel - very convenient! Noticed that they have ladies only parking- a great idea for lone female travellers. The front of the hotel is well maintained and gave a good first impression - we went into the mordern and... More

Our stay at the hotel was disappointing. The room was basic with a number of issues, such as the mattress which was dated and uncomfortable. The sheets had holes in them and the bed was not properly made (about which we complained without any results). The bathroom toileteries were of poor quality and there was no shower curtains. We ordered... More

Stayed there 6 month ago said I would never stay there again but company booked at short notice. Rooms are dated and majority single beds, first night we went to the restaurant ordered meal, 45 min later the starter came then 20 min later we got the main meal, dried up and cold, next night we thought we would give... More

Stayed for one night in November in a clean and spacious room on the ground floor at the back of the hotel. Unfortunately kept away until 3.50am with the noise from the kitchen fans! Really tired for the next day. More

stayed here for 3nights last weekend. Firstly the staff were excellant. Problem was the hotel. Food was very basic and bland, don't know if this was because we were on a coach trip we didn't get to see what other guests ate. The bedroom a twin bedded room, was even more basic. We did have a hanging wardrobe but no... More

Stayed for 4 nights with a coach party, although the menu was limited because of the price paid the quality and quantity was still good, the staff were excellent and the hotel even put on some entertainment for 3 nights.Many thanks Captain & Co More

STayed here last week the food was terrible .the chef was very rude and seemed to swear at me under his breath when I complained .. avoid this place More