It was not their fault that our room stank of smoke - but within 10 minutes they moved us. The bedsprings were uncomfortable - but when we mentioned it they provided a new mattress. How many hotels would have done that? We had just two nights there but the food was excellent, the room comfortable and the service could not... more

stayed in this hotel with national holidays on a 5 day tour.was pleasantly surprised at the standards at the hotel.the bedroom was spacious and clean with a good sized bathroom.the dining area was very nice and the food was excellant.the bar area was ok and on the 1 night we stayed in the entertainment was ok though they dont have... more

After reading some of the reviews, I must say I was somewhat apprehensive about what to expect from this hotel. I needn't have worried. It was perfectly adequate for our needs. The accommodation was good, with a room twice the size of many I've stayed in. Two comfortable single beds and two decent chairs, central heating with an electric fire... more

We stayed here for a wedding which was also held in the hotel. After reading the reviews on here I was concerned about our stay, but overall we had a good experience. At checkin we found our room had been double-booked, not a great start, but we were given an upgraded room instead, which was of a good standard. We... more

I and my mother stayed at the Brittania for 4 nights and I dont know what people are complaining about.The manager and staff are hardworking, the room clean ,beds changed after 2 nights,towels daily. The meals enjoyable and plentifull. This is a city centre hotel and yes some decoration is in order,the drinks are too expensive but overall I rated... more

Went on coach trip to visit cotswolds hotel not very clean .restaurant food lousy, sat around large circular table with ten other people like sardines, manager very abrupt rude looked like very large version of basil faulty. Dont know what it is with brittania hotels been to two others just the same dont the managers visit these places or are... more

The only good thing I can find to say about this awful place is that I only had to suffer for 1 night! My company booked me in for a night after being told the hotel was quiet and had a restaurant and "ample parking". On arrival the ample parking meant using a pay as you go car park down... more

I stayed at this awful hotel over the bank holiday, this hotel can be summed up as DARK,DIRTY & VERY DEPRESSING, inside and out!!. The website photos of this hotel are VERY MISLEADING as they are dated back to 2007 and you would think it was not the same hotel. I noticed there was a small sign near the lifts... more

Stayed here for two nights in August after a night in January when I thought the hotel was showing its age and a bit scruffy. However,in August I stayed for two nights in a superior room with a balcony,overlooking the Cathedral,which was very big and clean.Staff seemed pleasent. Good value if you get a good deal,although there a several new... more