Went to this hotel with national coach holidays on a 5 day trip. The room my husband and i were given was really shabby, old net curtains at the window, poor quality bed, shabby carpet, and shabby furniture which had seen better days. My husband had to clean the shower head as it was manky, and the telephone handpiece had... More

I didn't do my normal visit to Tripadvisor to check out this hotel before I booked it because I was struggling to find a hotel in the Coventry area, where we were participating in an exhibition and trade show. I wish I had! In fairness the room was reasonably clean and warm but after that! From the moment you entered... More

We stayed here on a business trip and the hotel on first impressions are fairly impressive. However, the moment you step into the hotel you realise it is a tired, run down hotel in need of some love! The pool & spa area left us feeling dirtier than we arrived, the floor was heavily stained and the pool area just... More

First impression (from a distance) is good, but then you go inside and take a closer look. No organisation, understaffed (and some of those are very unprofessional), and the place is slowly falling apart. WithIn a two day stay we experienced: Overcrowed bar area (many coach loads of senior citizens on a cheap night out), where you could not find... More

I've just returned from my 3rd visit to this hotel in 5 years. Each trip was to attend a 3 night event catering for several hundred people and, from reading James-Drummer's review, it would appear that we were at the same event last week. It's true to say that each event has produced a number of dissatisfied guests. Most complaints... More

I visited this hotel as I was invited to a business reception. The reception was perfect, good food and very good service although the bar had seen better days. From then our stay went downhill, Very small room well in need of referbishment , shoddy furniture and very poor bathroom - there is no excuse for a dirty shower curtain... More

Some ok things but many more bad or poor about this hotel. I arrived for an event for over 300 people. with a given check in time of 2pm. Arrived at 2.15pm and after lots of queing finally checked in at 3.05. just 1 person on reception even though they knew 2 years in adcance about the event!. Room ok... More

Very tired do not expect the standard you even get in a premier inn More

I was sharing a room with my sister for 2 nights, The reason for our stay was for my niece's wedding. When I first heard where the wedding was taking place, I do as I always do and log onto Trip advisor to see what I could expect. I was very surprised to see that the reviews ranged from terrible... More