last minute booking for my son and his girlfriend for a treat. They said it was a lovely hotel and they had a great view of the football pitch. Got a great deal with the price as well
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last minute booking for my son and his girlfriend for a treat. They said it was a lovely hotel and they had a great view of the football pitch. Got a great deal with the price as well
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We recently stayed here for a family wedding and decided to book a pitch view room (as my fiancé is an avid Coventry fan!) The room was small but that didn't really matter as we didn't spend a huge amount of time in there. It was clean and tidy, bathroom quite modern but we did feel it needed a bit...
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Dear Skippers11
Thank you for your review on trip advisor,
We used to allow the Slidding Doors to be opened to gain air in the room, but then we had some guests to spoilt it for the rest by going onto the pitch, so we had to take the stance to close the door with a restrictor.
We are just...
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We checked in late! Check in staff seemed more interested in their own conversations and the television. We were given little information about our stay. we were only told where to have breakfast and how to get to our room i.e we were not told what time checkout was. The room was very dark! Two lamps weren't working. We also...
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Dear Mr12345678
Wow - From reading your review you have not enjoyed your stay with here at the De Vere at the Ricoh Arena,
There are things that we can improve on (Towels, Cups etc) but there are also things that we can do nothing about (Emergency Alarms) these are here in case of emergency and hopefully save people lives...
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You don;t expect much when you hear the rooms in the hotel are converted executive boxes but we found the rooms absolutely lovely. You enter the stadium entrance and go past a breakfast.bar area up a lift and all the corridors are dark (sensor related lighting is really environmentally great).
The rooms are quite long and contain a lot of...
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Dear ParadiseChick;
Thankyou for your very good review, We do aim to try and make all out hotel customers leave with a smile on their face, this does not happen all the time, but we do try and learn from our mistakes.
We are looking forward to welcoming you back to the Ricoh arena again soon, Watch out for our...
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Stayed here last night for business. It's a strange place to stay and doesn't really feel like a hotel as it's inside the stadium.
I stayed in a room which overlooked the pitch, but essentially the room was blatantly a hospitality room which doubled as a bedroom. If you're happy with just a bed and bathroom, then the room's servicable....
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Dear Nuttyslack_10
Thank you for your review on trip advsior, I sorry that you have not enjoyed your stay with us, The pitch view rooms are the most popular rooms here at the Ricoh, But we also have Executive Rooms but these do come with an upgrade fee,
Can I ask did you contact reception as we could have moved...
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We stayed at The Ricoh as my partner grew up in Coventry & we were visiting family. Location is brilliant. Car parking is free, but confusing...we turned up and there were no signs to say where guests at the hotel should park, so my partner had to go in and ask. They only stated which car park to go in,...
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Dear Vikster89
Thank you for your review on trip advsior,
I take on board about the car park and will get signs arranged to be placed in all the hotel bedrooms beside the Light Switches then guests will see what to do,
Plates dirty in the Cupboard....Thank you for bringing this to me as I do 10 spot checks on...
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I stayed here one night one for my birthday as I had a party to attend nearby. We were in room 118 which had a pitch view. Entering the room we were amazed by the view and instantly opened our patio door and took a few photos of the pitch. A member of reception staff then came up to us...
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This is the fourth time we have stayed over at this hotel and once again, we had a great time.
The hotel is within the Ricoh Arena stadium (Coventry City Football Club's home ground), so yes, it is a sporting venue (with views of the car park!), which means plan your arrival time if it's a match day (it's worth...
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Dear Tally25
Thank you for your review on Trip Advisor,
It is always good to hear that we a doing a look service and even better when you are a regular guest and you getting the same service.
The Marks on the Sofa and Chair are being addressed as we speak, I have sent over a list to my Head...
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we stayed here for 1 night a couple of weeks ago just as a night away from home.
when we were shown to our room (153) we walked in and thought it was a nice big room for the price £65 online for an executive room.when we had a look around it became clear that the cleaners in there must...
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Dear MARPHIL2007
Thank you for your review on Trip Advisor,
Sorry you were given a room that you thought was not clean, the one thing that we hardly have is complaints regarding our Housekeeping Cleaning, From what I can see is that the room was a late depart but Reception checked you in prior to it being cleaned.
I'm glad...
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We use the hotel regularly and regard it highly. My husband is a Coventry City fan, but has moved away from the area so it's a great base for us to watch the match and then use the facilities afterwards.
We always book an executive room and have always been able to check in early. Extremely spacious, clean with a...
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Dear Eiluv2travel
What can I say but "Thank You" for your review, it is always nice to get good reviews.
We are looking forward to having come back soon
Thanks again
Matt Roddy
Hotel Manager
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