I had decided to book this hotel for New Years Eve with my partner and friends. I had booked a couple of rooms which had free cancellation. Due to a change of plan I decided to cancel. I decided to phone The Birmingham Hotel direct to cancel. I phoned at 23:40pm on the 30th the night before New Years Eve.... More

My boyfriend and I stayed in this hotel for a weekend trip away to birmingham. He booked this without looking at the reviews and I felt like crying when I read them. Firstly, the hotel is not AS bad as some people make out but this hotel is old and in need of a revamp. Beware this hotel does not... More

This was the worst night of my life, Room had blood on the ceiling, NO heating and NO blankets, curtain didn't close, television didn't work and mains cable sticking out of wall! When i asked for blankets i was given an old double duvet cover and when i asked for heating in the room i was told to turn the... More

Awful!!! stunk of smoke! guttering outside window ledge filled with cigarette ends and bottles. NOISY air con unit in room, husband had no sleep. Pillows provided were wafer thin!!!! Room dirty, stains on ceiling and carpet. More

After booking the hotel, I looked at the reviews and was convinced I had booked us into hell. Nothing could be further from the truth. Yes the hotel is very run down and is sadly in need of a cosmetic revamp, it also needs sufficient cleaning staff to manage a large building. Grubby in places, tired and worn out the... More

First impression dirty in need of TLC, Fire dor on landing hanging open! All appliences in the room PAT tests out of date or No PAT sticker. I book for Breakfast but after noticing the dirty appearance of the hotel declined breakfast. More

I had read previous reviews regarding this establishment, however this was AFTER I had booked! The bed was clean even although the 'duvet' was like a sheet of paper as was the pillow - on requesting more pillows this was a major problem but eventually 2 were found (there was 4 of us on this trip) The carpets, curtains were... More

I stayed for two nights , the hotel was dirty , not in a good area with alot of street noise . The duvet was very thin and the room was cold More

You are greeted first by the shabby looking reception area, really in need of a full refurbishment. Then you are have the unfortunate experience of dealing with an extremely obnoxious man who is supposedly the General Manager. In all my years of staying at hotels, I have never met a Manager so rude, offensive and downright incompetent. He made it... More