Had a good stay at this hotel, it was a child friendly hotel and very clean. The staff were excellent. The time taken for food ordered at the bar was a bit lengthy but overall a good hotel, excellent for any events at the NEC or LG Arena

I stayed for 1 night for a business trip. The hotel is close to the train station and within walking distance to the office. The staff were very friendly during check-in. My room key card didn't work at first and the reception staff came upstairs with me twice to ensure that the key card was working in the end. Room... More

Stayed for business for one night. Really had a brilliant stay. Nice clean room with plenty of space to work. The complimentary refreshments were a nice touch. Walking distance to NEC. Car Park is huge and reasonable charges. Bar and choice of food excellent. Really good service from staff.

Stayed 1 night for a concert at the LG Arena (NEC site). Reception staff very quick in checking us in. Room was a decent size facing the front of the hotel. Good Starbucks coffee again very friendly staff in bar area. Didn't eat at the hotel so cannot comment on any food. Top marks to Raj on reception next morning... More

I stayed here with work whilst exhibiting at the NEC, the location is perfect just a short stroll around a nice lake to reach the NEC. The service at check in was fast and efficient and the room I was given (426 I think) was quite large with two large double beds. The room and bathroom were very clean with... More

Very good location of the hotel, next to the NEC exhibition centre. Prefect for the business stays, with good quality food and excellence service. Hotel rooms are quite standard, however clean and quite.

I stayed in the Crowne plaza when I was going to a concert at the Birmingham arena and the location is amazing as you just walk 5 mins past a beautiful lake and your there! I found the room tidy and as we had two adults and 1 child we had a nice man come and make the sofa bed... More

I had a meeting with people who arrived at Birmingham International and the Crown Plaza was the ideal location. Excellent service and facilities from attentive staff. Coffee and snacks were of a very high standards and the service was quick. Not much more you can ask for.

Booked a lake view room which was more than adequate for our needs. We ate dinner in the bar area and although the portions of the curry were quite small, the food was of a good standard, quite tasty and value for money. A fridge or mini bar in the room would have been nice as due to the breakfasts... More