Wonderful friendly greeting including entertainment for my daughter with a hidden toy in the room, which, once found was exchanged for a sweet and balloon at the front desk. She was thrilled and made the stay!

Usual nice Premier hotel but a little way from town centre. Probably more suited to the business type than for families...reflecting the people sitting at breakfast! The staff were very pleasant as with most Premier staff.

I stayed in this hotel on 16/4/13 for one night with my son as he was going to see the Dental hospital. Good amount of free parking and disabled spots. Check in was good, the receptionist was very helpful. Our twin room was on the second floor, the room was pleasant and big enough in my opinion. It was warm... More

Stayed overnight for due to business trip. The room, as with any Premier Inn I have stayed, was almost faultless, my only issue was lack of electrical sockets near the bed, with an everyday use of mobile phone' I found it inconvenient the phone was being charged away from the bed, small issue and not the only hotel chain I... More

We recently stayed here as a family of 4 overall our experience of this particular premier inn was good but could be better . Our family room was a bit small but staff friendly and helpfull breakfast good and hotel well located for all attractions and city centre .

My wife and I have just come back from Birmingham, watching Katherine Jenkins and Ill Divo. What a fantastic concert, but made all the better by the really friendly staff from the premier inn we stayed in. We tend to stay in Premier inns all over the country, and the staff are always courteous, however the staff this weekend could... More

Bernie the main staff members service quality was nor good at all - rude and did not care. After complaining about the bad service and cold food plus incrrect order - no after care policy or apologies ?????

No parking, though free parking promised on website. Wifi was a hassle. Checked in after hours and night staff were not helpful. Day staff seemed lovely and went out of their way, but housekeeping staff negated their enthusiasm. Overall, okay. If you're looking at value for money, this is decent, but I need at least a porter and much less... More

My family and I stayed at the premier inn in Birmingham, what excellent value for money the location was great central for everything the rooms were modern very clean and well presented the staff are friendly and very helpful we'll done to the staff at this premier inn for making our stay very pleasant .